Job Overview:
We are seeking a motivated and customer-oriented Sales Advisor to join the team within a Global Certification Body. As a Sales Advisor, you will be responsible for providing exceptional customer service, promoting and selling products and services of the organisation (ISO Certification)

Location: Denver, Colorado - Office Based

Essential: Somebody who has sold services - with a successful past track record

Job Purpose:

To deliver the new Certification sales and cross-sales targets of other products and services within this Certification Body.

Accountabilities:

Selling

• Dealing with new enquires, providing clear, relevant and accurate information

• Following-up of both new and existing client quotations

• Identifying opportunities to cross-sell other products within the company portfolio

• Carrying out regular follow-ups with existing client accounts to maintain relationships

• Leveraging opportunities with existing clients through ongoing relationship management

• Coordinating sales effort with team members and other departments

• Achieving agreed upon sales targets and outcomes within defined timescales.

Supporting

• Liaising with Client Service and Field Audit teams in order to deal with general client enquiries

• Contributing to improvements in the client experience and identifying opportunities to improve conversion rates across the team – working with the Sales & Marketing Director to deliver upon these.

Administrative

• Ensuring client records are maintained, using agreed system and procedures, including ‘Activities’

Success criteria:

• Achieving the monthly, annual and rolling quarterly targeted level of new Certification sales and cross-sales of other products/services within the organisation.

Context:

The Certification Adviser is responsible for ensuring that the new Certification sales and cross-sales targets are met.

INDUS

Competencies:

High level behavioural indicators

• Highly motivated and target driven with a proven track record in sales of services
• Relationship management skills and openness to feedback
• TIC - Testing, Inspection, Certification experience desired but not essential
• An in-depth company product knowledge
• A positive, friendly and driven predisposition
• An ability to establish trust through building rapport
• Excellent persuasiveness skills
• Effective communication skills, both oral and written
• An ability to manage workload to ensure client experience and conversion rates are upheld
• An ability to work well within a team
• Excellent knowledge of MS Office.

We offer competitive pay, ongoing training, and opportunities for career advancement. If you are passionate about sales and providing exceptional customer service, we would love to hear from you.

INDUS

Job Type: Full-time

Salary: $40,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• Employee discount

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Experience:

• Sales: 1 year (Required)

Language:

• English (Required)

Ability to Commute:

• Denver, CO (Required)

Work Location: In person