If you are a proactive professional that wants to grow into a leadership role and oversee all maintenance needs, operations, and staff a Kettler community is the place for you! The Assistant Maintenance Manager, under the direction of the Property Manager and Maintenance Manager, is responsible for physical operations and maintaining curb appeal of the apartment community. You will support successful execution of preventative and daily maintenance efforts with the highest level of consideration for superior customer experience. The Assistant Maintenance Manager will lead service operations when the Maintenance Manager is absent.

• Review and assist Maintenance Manager with completing all service-related tasks including capital improvements.
• Manage the “make-ready” process under the supervision of the Maintenance Manager, to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Coordinate contracted services at discretion of Maintenance Manager. Assist with monitoring vendor performance and ensure compliance with Kettler guidelines.
• Control use of parts. Provide quality workmanship and maintain inventory of frequently used parts.
• In the absence of the Maintenance Manager, oversee the maintenance team, while completing related maintenance duties.
• Respond to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem as necessary.
• Coordinate and participate in preventive maintenance repair at the property.
• Support the Maintenance Manager with budgets and other administrative tasks.
• Maintains a service-oriented environment by exhibiting a professional appearance and attitude.
• Demonstrates customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

• 3 years of apartment maintenance experience.
• Universal CEPA/CFC Certification required
• Mastery of appliance, electrical, plumbing, and HVAC repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Computer proficiency and proficient in MS Office Suite
• Excellent English communication skills, both verbal and written.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.