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The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus.
Shift Information:
Mon - Fri
6:00AM - 3:00PM
*rotating Saturdays, (1-2 a month max.)
\nResponsibilities
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information, or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities.
#066890
Other
Business Services
$53k-71k (estimate)
03/10/2024
05/08/2024
ketteng.com
CARSON, CA
500 - 1,000
1953
BRETT BERGMAN
$10M - $50M
Business Services
Kett Engineering Corporation has been operating for over 60 years and has spent the past 28 years dedicating its services to supporting the automotive testing and staffing needs of our clients. As with Kett, MDE International, Inc. has operated for over 60 years and also built it's reputation as a leading supplier of over the road testing and staffing services to the automotive industry. In 2017, MDE International and MDE Staffing Services became part of the Kett Engineering family. Today, we are over 1000 employees strong and we offer our clients extraordinary over the road testing and staffi...ng solutions for evolving automotive technologies throughout the USA.
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