Are you passionate about providing exceptional patient care and interested in the latest advancements in alternative medicine? Look no further! Ketamine & Wellness Clinic of South Florida is seeking a highly motivated and personable individual to join our team as a Medical Concierge/Hybrid Role Receptionist and Clinical Support.

At Ketamine & Wellness Clinic of South Florida, we are dedicated to helping our patients achieve optimal health and well-being through a wide range of services. Our clinic specializes in cutting-edge alternative treatments, including Ketamine Therapy, Stellate Ganglion Block, Endolift (non-surgical facelift), Fillers/Botox, Weight Loss Programs, and more. As a Medical Concierge, you will play a pivotal role in ensuring that every patient's journey begins with a warm welcome and a seamless experience. In addition to your receptionist duties, you will have the unique opportunity to assist with administrative tasks and support the clinical team, playing an integral role in delivering exceptional care and elevating the overall patient experience.

Responsibilities:

Exquisite Receptionist Duties:

Greet and check-in patients with a warm and friendly demeanor
Provide excellent customer service and effective communication skills, both in person and over the phone
Schedule appointments and manage the clinic's calendar
Collect and update patient information accurately in the electronic medical records system
Assist with administrative tasks, including insurance verification and billing support
Maintain a clean and organized reception area
Collaborate with the clinical team to ensure a smooth patient flow and optimal clinic operations
Provide support in clinical procedures, as needed

Supportive Administrative Assistance:
Collaborate with physicians and nurses, providing invaluable administrative support during procedures and treatments.
Craft an atmosphere of serenity and tranquility by preparing pristine treatment rooms, always anticipating the needs of the clinical team.
Demonstrate your passion for our services by educating patients on the various treatments and therapies offered at our esteemed clinic.
Immerse yourself in the world of Ketamine Therapy, Stellate Ganglion Block, IV Nutrient Infusions, Botox/Fillers, Endolift (non-surgical facelift), Micronutrient Testing, and Weight Loss programs such as Semaglutide and MIC/b12, providing seamless assistance as required.
Display your commitment to patient care by performing basic medical procedures and meticulously documenting vital signs and patient information.
Uphold the highest standards of hygiene and infection control, creating a sanctuary of safety and well-being.

Qualifications:

Prior experience in a medical or wellness setting is preferred

Possession of a high school diploma or equivalent.

Excellent interpersonal and communication skills
Strong organizational and multitasking abilities
Detail-oriented with a high level of accuracy in data entry
Ability to maintain confidentiality and handle sensitive patient information
Familiarity with electronic medical records systems is a plus
Flexibility to work occasional evenings or weekends, as needed
Join our team and be part of a dynamic and forward-thinking clinic that is revolutionizing healthcare through the use of alternative medicine. This is an excellent opportunity to grow professionally, contribute to cutting-edge treatments, and make a meaningful impact on patients' lives.

To apply, please send your resume and a brief cover letter to ellie@ketamineclinicsouthflorida.com. We look forward to hearing from you!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• Employee discount

Healthcare setting:

• Clinic

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person