Description

Our team members are critical to promote Kessler’s Customer Commitment by providing Unmatched Customer Service; Unmatched Quality & Freshness; and Unmatched Presentation & Cleanliness. Our team members must be willing to provide speedy, friendly, helpful, and thankful service to our customers.

Every team member must be able to fulfill the responsibilities below.

Requirements

· Cleaning – Cashier’s lane is clean and ready for customers during shift.

· Fast & Friendly Service – Engaging our customers with friendly service.

· Greeting & Thanking – Cashier greets customers (if they found everything, if being sent out with parcel, fuel perks card) and

thanks them when finished with transaction.

· Price Accuracy – Ensuring the price accuracy at the POS for the customer.

· Drawer Accuracy – Balanced till & counting back change to customer.

· Outgoing – Friendly, talkative, and engaging with the customer. Comfortable being the face of the Customer Care department. 

Has a passion for helping customers.

· Program Expert – Knowledge and proper use of company programs (examples; fuel perks, voucher, coupons, and triple coupon 

Sunday).

· Transaction Expert – Able to tender transaction (cash, check, charge account, voucher, credit card, WIC, EBT).

· Must have open availability with nights, weekends and holidays.