Assistant ManagerGeneral Job Description & ResponsibilitiesThis is a position that carries a great deal of broad responsibility for ensuring the highest-quality client service and patient care at the practice. You will help to oversee other staff to ensure an exceptional client experience. Primary responsibilities include overseeing day-to-day operations of the practice, including:opening and closingpatient schedulingpatient/client relationsquality assuranceoptical salesmentoring and coaching others guiding team to ensure excellent customer service and employee performanceserving as a role model Experience & SkillsExcellent customer service skills and personal presentation are also critical to this role.You will work closely with the manager to ensure smooth practice processes, select eyewear, troubleshoot patient/client issues, and fit lenses. The ideal candidate will have 1 years of experience and be:highly-organizedextremely dependableexperienced in optical practice operationsexperienced in optical salesfamiliarity with optical/eyewear/fashion trendsable to think and act quickly on your feet and identify emerging issues before they become "issues" Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee. Status: Full-time (FT)Exemption: Non-exemptDepartment: Management