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8/7/2023 (8:00 PM EDT)

req52763

Revenue Auditor I

Employment Type

EXECUTIVE BRANCH | FULL TIME, ELIGIBLE FOR OVERTIME PAY | 18A | 40.0 HR/WK

Hiring Agency

Finance & Administration Cabinet | Department of Revenue

Location

501 High Street
Frankfort, KY 40601 USA

Description

At the Kentucky Department of Revenue, we are dedicated to educating and assisting people and business owners to help bring them into compliance with the Commonwealth’s state tax laws. We offer great on-the-job, real- life training so you will feel prepared as you begin this career path.
This is your opportunity to work in a dynamic learning organization with great leaders and talented co- workers! At Revenue, we pride ourselves on being a work/life balance organization with growth opportunities and programs.
The mission of the KY Department of Revenue is consistently and efficiently administer tax laws and programs to fund public services while providing quality customer service to the taxpayers and tax professionals living and working in Kentucky. The Office of Income Taxation supports this mission by thoroughly examining tax returns for accuracy and providing exceptional assistance to taxpayers and their representatives.
As an entry-level Revenue Auditor I for the Commonwealth of Kentucky, you’ll receive supervisory direction and training needed to independently audit a variety of state tax returns for compliance with Kentucky tax laws and regulations. You’ll also promote voluntary compliance by assisting taxpayers over the phone, in writing, and in person to explain state tax laws and regulations, reporting requirements, and payment deadlines.
Keys to success in this position include being knowledgeable of tax laws, as well as the ability to communicate clearly and concisely to taxpayers. In addition, being meticulous, thorough, and ethical are important qualities to ensure tax returns are reviewed properly.
Additionally, you’ll be responsible for:

• Preparing records and reports detailing the adjustments made to tax returns
• Educating and advising taxpayers personally and over the telephone, of their tax liabilities/responsibilities, filing deadlines, payments obligations as outlined by state tax laws, and department policies and procedures
• Researching tax laws, regulations, and policies
• Using departmental resources and applications to provide an accurate and in-depth audit of tax returns
• Recording notes proficiently and accurately into appropriate agency computer systems after auditing returns or during telephone conversations
• Timely and accurately responding to taxpayer protests of additional tax liabilities or refund denials
• Moving between computer screens to find information quickly to answer taxpayers’ questions
• Ensuring the safety and confidentiality of taxpayer information, data, and records

The successful candidate must possess clear communication skills to work with taxpayers in person or over the telephone and in writing, sometimes in confrontational situations.
Additional Requirements:

• Required to successfully complete a background investigation including an FBI criminal history record check (fingerprint check).
• Required to be in compliance with all tax laws.

Working Conditions:
Mostly at a desk using a computer and telephone. Some travel for training and education.
Additional/Supplemental Information:
We offer opportunities for Flexible work schedules.

Minimum Requirements