Minimum Qualifications:

• Not on sanction by the Office of Student Conduct and able to pass a background check (Housing only)
• 18 years or older; part-time or full-time student status at Kent State University.
• Abide by the hourly work week limit of 28 hours maximum per week in all on-campus jobs combined. For international students, this number is 20 hours per week when classes are in-session, and 28 hours per week when classes are not in-session (summer, spring break, fall break, winter break).

• Abide by all other policies and procedures outlined by University Housing and Culinary Services, the Division of Student Life, and Kent State University as well as all federal, state and local laws.

Other Requirements and Expectations:

• Trainings/Meetings- Attend and complete all required training as determined by supervisors and UHCS. Attend all scheduled meetings as determined by supervisors, including (but not limited to) team meetings, 1:1s, in-services, community service events, floor meetings.
• Communication- Adhere to communication deadlines and expectations set forth by your direct supervisor or other professional staff members, including answering emails, text messages, and phone calls in a timely manner.

• Work Flexibility- Ability to work a flexible schedule, including non-traditional work hours, and practice good time management skills.
• Workstation- Maintain a clean, organized, and safe workstation and environment for students, guests, and all others.
• Customer Service- Must demonstrate excellent customer service skills to students, guests, employees, and all others. Promote positive public relations for Kent State University and UHCS. Contribute positively toward creating an inclusive and accepting environment. Ability to work with colleagues and customers who represent diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. Show ability to work within a team structure.
• Collaboration- Work collaboratively with others to achieve the Division of Student Life, Kent State University, and the department’s mission and values.
• Participate in evaluations to measure professional development and work competencies.

• Proficient in use of Google Drive and Microsoft Office Suite (preferably including database management and administration, i.e. Word, Excel, PowerPoint, and Adobe Acrobat Professional).
• Ability to learn new forms of digital technology to monitor access control, temp keys, and work requests.
• Assist with other departmental tasks as needed.
• Physicality- [Heavy or Light] work exerting up to 25 pounds of force [occasionally or frequently].

• The ability to frequently travel to all residence hall buildings.

• The ability to operate tools and machinery as trained.
• The ability to assist other staff members in moving items that weigh approximately 50 lbs. with the use of a dolly.