Do you like making people happy? Do you like to bake? Are you service-oriented and enjoy managing employees? Kent’s Family grocery store is the perfect place for you and is in our amazing Produce areas!!

This amazing opportunity for Produce Manager includes overseeing daily operations in our Brigham location. This is a full-time position working 5 days a week. Must be able to work Friday and Saturday.

Key Responsibilities & Accountabilities:

• Champions customer service programs to meet or exceed one of our Core Values of “Customer Service”!
• Plans, organizes and directs day-to-day operations of the Produce Department, exercising independent judgment and discretion. Conducts daily inspections of all produce department sections and initiates corrective measures to ensure compliance with product quality, code date standards, sanitation, safety and security requirements.
• Oversees and assists with all bakery department duties such as: stalking cases, rotating produce, slicing and packaging fresh produce products, making fresh salsa.
• Implements effective promotional and seasonal displays. Works to prevent shrink and controls expenses to grow the department. Accurately completes, maintains and monitor daily purchase report, and sales and labor and other required paperwork and logs.
• Orders, checks, receives and controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory. Stocks and rotates product. Maintains and organizes produce department cooler. Conducts periodic inventories, processes administrative paperwork and maintains accurate department records.
• Ensures that produce product quality, and standards are met.
• Follows Company policy in handling quick sale items. Will understand and comply with all federal, state and local health and food safety standards.
• Assists customers by taking and filling special orders. Makes product suggestions and engages in suggestive selling. Makes intercom announcements.
• Ensures cleanliness and sanitation of sales floor and work area, freezer and cooler, equipment, and retail cases.
• Handles customer relations. Engages in suggestive selling and the leadership qualities expected for all employees to follow. Answers and responds to incoming calls appropriately. Receive and appropriately resolves customer complaints and reports to the Store Director as appropriate.
• Monitors daily log sheet, purchase report and sales and labor reports.
• Attends required training and sales meetings.
• Implements emergency procedures in the event of equipment malfunctions.
• Supervises, motivates, directs, trains and participates in the hiring of Produce Department personnel. Monitors associate performance and effectively recommends personnel action to store director such as hiring, firing, layoff and disciplinary action. Identifies and trains associates with high potential for advancement opportunities. Schedules personnel to ensure adequate coverage and service levels.
• Communicates sales goals, department performance and sales opportunities to department associates to ensure positive results.
• Complies with and ensures compliance with all Company policies and procedures.
• Resolves associate complaints where appropriate and reports action taken to Store Director. Immediately reports any potential serious policy violations, for matters including but not limited to working off the clock, harassment, food safety and sanitation, discrimination etc. to the Store Director and assists in appropriate handling. Identifies and trains associates with high potential for advancement opportunities.
• Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures.

Skills and Physical Requirements:

• Must be 21 years of age or older.
• Requires working knowledge of all job duties including ordering, customer service and performs those job duties as required.
• Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people, and the ability to maintain professional demeanor in dealing with customers and co-workers.
• Must have knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures and department policies and procedures.
• Operates computer software and electronic ordering devices to order and label product, plan sales, inventory and scheduling.
• Requires a good understanding of overall Company practices and Produce Department policies and procedures. Requires the ability to judge and react to business activity.
• Must frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 40 pounds. Pushes and pulls fully loaded hand trucks and pallet jacks. Performs repetitious arm movement required to decorate, prepare and package product.
• Must stand for long periods of time, walk, bend, stoop, twist and turn frequently. Manual dexterity and good eye-hand coordination are necessary. Must operate related equipment such as: oven, mixers, microwave oven, bread slicer, scales and proof boxes. Uses work aids such as knives, scrapers and decorating tools. Must be able to use trash compactor and baler.
• Requires knowledge of basic math and weights and measures.
• Mental alertness is necessary to ensure safe and accurate completion of work activities.
• Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and maximize productivity. Must maintain professional relations in dealing with customers, vendors and co-workers.
• Operates computer software and electronic ordering devices to order product, plan sales, inventory and scheduling.
• Requires the ability to judge and react to business activity.
• Complies with and ensure compliance with Company grooming standards and dress code.
• Utilizes cleaning supplies, including chemicals, and equipment. Hands are frequently exposed to water and cleaning agents. Requires use of plastic or latex gloves.
• May be required to work nights, weekends and holidays. Scheduled hours will vary. Good attendance is required.

Work Environment:

• Working conditions consist of a temperature controlled store environment.
• Frequent exposure to flour dust.
• Hands are frequently exposed to water and cleaning agents. Use of plastic or latex gloves.