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Kenneth Young Center is Hiring a Manager of Supportive Housing Near Arlington, IL
Manager of Supportive Housing Services
You are key to our vision: Together We Thrive. At Kenneth Young Center, our staff come together with volunteers, community partners, and the people we serve to create holistic systems of care through interwoven behavioral health programs, older adult services, and community health initiatives. Our team welcomes and celebrates unique perspectives, and represents the diversity and vitality of our local communities. This role helps realize our mission: We partner with communities to support people of all ages to navigate life's challenges through personalized prevention, intervention, treatment, and recovery. Join our team to grow in your career while building stronger, healthier communities.
Job Location Office location: Arlington Heights/Elk Grove Village, IL Communities served: Northwest suburbs, approx. 15-mile radius from Elk Grove Village
Compensation: Salary starting $77,000-$80,000 for 37.5 hour workweek Generous benefits and PTO, see additional details below
Job Scope: This position provides leadership and oversight of Kenneth Young Center’s Housing First supportive housing programs. Provide clinical and administrative oversight to multiple teams providing a variety of comprehensive mental health, community support, and housing services. Ensure grant deliverables are met for multiple grants and complete required tracking and reporting to State and PSH (Permanent Supportive Housing) partners. Responsibilities include:
Oversee all clinical services and administrative operations for KYC’s Housing First Supporting Housing
programs scattered-site PSH
multiple project based PSH buildings
No Income Housing (NIH) grant and SOAR (SSI/SSDI benefits access)
2-year TLP (Transitional Living Program)
Transitional Housing (Rapid Rehousing) for Young Adults
Coordinate communication; accept referrals from Property Management partners and arrange for intake and assessment to determine recommendations.
Ensure outreach and brief case management services are available and provided to all eligible tenants
Oversee and coordinate TLP admissions, discharges, and provided services; mediate conflicts between tenants and landlords to ensure continued tenancy for all clients.
Provide direct service outreach and in-home clinical mental health services as coverage and to help engage struggling clients; approximately 2-3 visits per week
Actively monitor and ensure compliance and reporting towards grant deliverables and milestones; provide feedback and problem solving related to housing
Responsible for ensuring all clients are receiving comprehensive and high quality care
Provide clinical and administrative supervision to a team of Team Supervisors (2-4)
Monitor program staffing needs and participate in hiring and orientation of new staff, corrective action, and termination as necessary. Complete performance evaluations for all supervisees using strengths based and growth mindset
Participate in developing annual team budget and actively monitor throughout the year that teams are meeting revenue targets and not exceeding expenditure goals
Review supervisees clinical work including IM-CANS IATP (integrated assessment and treatment plans), LOCUS and DLA
Additional Details:
In-office 3 days per week as on-site manager (at Arlington Heights and/or Elk Grove Village office location); opportunity for 2 days per week remote/Work-From-Home after training
Regularly attending meetings at various KYC office sites, and partner housing sites
Participate in rotating schedule of 24/7 manager backup on-call to support department clinical staff (additional stipend)
Education and Work Experience
Master’s Degree from an accredited University in psychology, social work, or related discipline
Required LCSW/LCPC in Illinois, or eligible within 6 months
4 years experience providing comprehensive clinical services to adults with mental illness
Preferred 2 years experience providing administrative/program leadership
Additional Skills and Requirements
Strong assessment and treatment planning skills; ability to train/supervise others in the completion of mental health assessments; preferred experience with IM-CANS and LOCUS
Strong clinical knowledge and experience with adult treatment modalities including strong engagement skills, assertive outreach, motivational interviewing (MI), acceptance and commitment therapy (ACT), cognitive therapy (behavioral and remediation), holistic wraparound services, rehabilitative/recovery service interventions, and other clinical skills
Understanding and passionate commitment to Housing First, Harm Reduction, Recovery Model, Dignity of Risk, and self-determination/self-directed care models
Understanding of local resources, various local state and federal housing subsidy types, and tenant rights strongly preferred
Demonstrated ability to read, interpret, and understand grant requirements and deliverables; implementation of grant programs; and meet compliance and reporting requirements
Skilled in taking lead and training others to mitigate a wide variety of high-risk adult mental health and substance use clinical crisis situations thru assessment and direct intervention
Basic technology, smartphone, and computer proficiency; knowledge of web-based team communication tools (ex. Microsoft Teams), electronic health records, typing, telehealth programs, text messaging, Word, Excel, PowerPoint, PDF, and internet skills
Kenneth Young Center offers a robust benefit package that is highly competitive to the market and offers all full-time employees the following:
403(b) plan with organizational matching
Medical Insurance (Blue Cross and Blue Shield of Illinois - BCBS)
Dental (BCBS), and Vision Insurance (BCBS) with low employee premiums
Long Term and Short Term Disability (BCBS), no cost to employee