3 Call Center Representative Jobs in Nottingham, MD
Kennedy Services is Hiring a Call Center Representative Near Nottingham, MD
RESPONSIBILITIES:
- Assist candidates (via phone calls, emails, and scanned applications) with certification/testing process from registration to test delivery.
- Answer calls within management standards, consistently deliver quality call handling and meet established metric goals.
SKILLS:
- Ability to multi-task in a fast-paced environment
- Basic to Intermediate computer software skills (Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Ability to empathize
- Exhibit professionalism during all interactions with internal and external stakeholders
- Must complete full three weeks of training with no absences
- 1 year of customer service experience (call center, retail, restaurant, etc.)
Jessica Hunt
Project Manager
Pittsburgh born and raised, and a huge sports fan. I love the outdoors, motorcycles, and traveling around the world. Extremely passionate about building strong relationships with people and helping them discover good careers.
- parker@kennedy-services.com
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Job Summary
Full Time
$37k-47k (estimate)
05/29/2024
06/15/2024
kennedymentalhealth.com
WASHINGTON, ENGLAND
25 - 50
1989
IAN RYAN
<$5M
Durable Manufacturing
Related Companies
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
