Overview: Kennedy Eyecare is seeking a detail-oriented and friendly Optician to join our team. As an Optician, you will play a crucial role in helping our patients achieve optimal vision and selecting the perfect eyewear to meet their needs. If you have a passion for providing exceptional customer service and excellent interpersonal skills, we invite you to apply and become a part of our dedicated team.

What is an Optician?

As an optician at Kennedy Eyecare, you will play a crucial role in providing personalized eyewear solutions to our patients. You will utilize your expertise to interpret prescriptions, assist patients in choosing suitable frames, and ensure precise fitting and alignment of lenses. An Optician possesses knowledge of various lens options, enhancements, and treatments to provide the best possible recommendations to our patients in order to achieve optimal vision and comfort. An Optician is also responsible for thoroughly interpreting and communicating a patient's insurance benefits and out-of-pocket costs to ensure a transparent experience.

Responsibilities and Duties

As an Optician at Kennedy Eyecare, you will be responsible for the following:

• Assisting patients in selecting eyewear frames and lenses based on their visual needs, prescription, and personal style preferences
• Conducting accurate measurements to ensure precise lens fitting and alignment
• Advising patients on lens options, coatings, and treatments
• Educating patients on proper eyewear care, maintenance, and cleaning techniques
• Adjusting and fitting eyewear frames to ensure optimal comfort, alignment, and vision correction
• Troubleshooting and resolving minor eyewear issues
• Processing eyewear orders, tracking inventory, and maintaining accurate records
• Collaborating with optometrists and other team members to ensure seamless patient care and satisfaction

Qualifications

This is an entry-level position. Training will be provided upon hire. However, there are a few traits we'd like you to have:

• Experience or aptitude for sales
• Friendly and helpful demeanor
• High attention to detail
• Willingness to listen and learn
• Ability to multitask extremely well
• Ability to maintain a high level of confidentiality
• Proactive and always ready to take initiative
• Willingness to go above and beyond to give our patients the best experience and care possible

What You Will Learn

At Kennedy Eyecare, we provide on-the-job paid training for all positions. Upon hire, you will be trained by various team members along with your appropriate department lead and will receive periodic reviews over a 90 day period. As an Optician, you will learn:

• Our practice management system, including efficient scheduling, appointment management, and accurate maintenance of patient records.
• Procedures involved in assisting patients with eyewear selection, fitting, adjustments, and repairs.
• Excellent customer service skills, both in-person and through phone interactions, to provide a superior patient experience and address their needs effectively.
• Medical and vision coding for billing and insurance purposes, ensuring accurate and efficient ordering and processing of claims.

Benefits

At Kennedy Eyecare, we value our employees' contributions and well-being. After the appropriate probationary periods, you will have access to the benefits that we offer, including:

• Health Insurance
• Dental Insurance
• Employee Discount on all services and our wide range of eyecare products
• Paid Time Off and holidays
• 401(k) Retirement Plan (after 1 year)

Location and Commitments

• This position is for our McAlester location, however, all Kennedy Eyecare employees may be occasionally required to travel to one of our other locations if needed.
• Full-time

If you are looking for a position where you can make a meaningful impact in patients' lives while working with a friendly and dedicated team, Kennedy Eyecare is the perfect place for you. Apply today to join our team!

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Application Question(s):

• Please list 1-3 professional references with at least 1 method of contact for each (email/phone).

Work Location: In person