Job Title: Care Coordinator- Patriot Care

Job Type: Full Time, Salary

Location: Ann Arbor, MI Hybrid, 25% travel to home office

Schedule: Monday- Friday 8:30a-5:00p

Pay: $45,000-$48,000 per year

Company Website: www.kennedycare.com

Kennedy Care hires “the right people” - exceptional people who are interested in building a career that helps others lead happier, more fulfilled lives. We have a passion for the work we do and are willing to invest in their personal and professional growth to better meet the needs of those we serve. The Care Coordinator is accountable for facilitating the acquisition, placement, and development of qualified and motivated caregivers to the company through the implementation of resources and systems to manage client data and schedules. As one of the primary points of contact for the families we serve, there is a focus on customer service, proactivity, and attention to detail. You are accountable for providing industry leading care for clients in the state of Michigan and the creation of an outstanding work experience for all employees

Job duties include but are not limited to:

• Scheduling of all assigned team members
• Prioritize day with immediate client and field staff needs in mind, in a fast-moving environment.
• Participate in interviews
• Prepare and execute field staff performance appraisals
• Conduct client satisfaction calls on a weekly basis
• Work daily on personal improvement based on goals set by you and your supervisor
• Develop and maintain relationships with referral sources through regular phone, email and in person conversations
• Actively participate in team weekly meetings and monthly vision meetings.
• Use of electronic software for timekeeping
• Clear and proficient documentation
• Completion of mandatory education provided by Kennedy Care in a timely manner

Preferred experience:

• Work experience in a medical or healthcare related office environment
• Home Health Aide experience is a plus!
• Ability to interact with a diverse population comfortably and effectively
• Ability to work collaboratively in a team-oriented environment
• Ability to cross-train and learn job tasks for various administrative team members
• Excellent organization, more specifically the ability to work under time constraints
• Positive and compassionate attitude
• Effective verbal, written, and interpersonal communication
• Attention to detail
• Competent computer skills that include Microsoft Word, PowerPoint, Excel skills (intermediate) as well as proficiency with G-Suite, including Gmail, Drive, Calendar, Docs, Sheets, Forms, and Maps.

Job Requirements:

• Experience In a medical or healthcare related office environment.
• Home Health Aide experience is a plus!
• Bachelor’s Degree preferred with a focus on communication and healthcare based skills (i.e. social work, communications, marketing, public health, etc.) and ideally some basic care experience.
• The role involves predominantly sedentary work, requiring long hours of sitting, either at a desk or during travel.
• Proficient manual dexterity is necessary for using computers, electronic devices, and other office equipment essential for the role.
• Computer skills that include Microsoft Office and G-Suite.

Hours:

• Full-Time
• Monday-Friday Schedule, some after work hours and weekends are also a responsibility, depending on need.

Job Type: Full-time

Pay: $45,000.00 - $48,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Loan repayment program
• Opportunities for advancement
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday

Work setting:

• Hybrid work

Application Question(s):

• This position is a hybrid position, requiring 25% travel to home office in Ann Arbor. Are you able to travel to Ann Arbor, MI as needed?
• Do you live in the state of Michigan or Ohio?
• Are you comfortable using a computer all day?

Education:

• Bachelor's (Preferred)

Experience:

• Schedule management: 1 year (Preferred)
• Supervising: 1 year (Preferred)

Ability to Relocate:

• Ann Arbor, MI 48104: Relocate before starting work (Required)

Work Location: Hybrid remote in Ann Arbor, MI 48104