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SUMMARY
Purpose
This position is responsible for all reception activities of the community along with providing administrative assistance to the Executive Director.
Scope
It is understood that the Receptionist/Administrative Assistant supports the mission and values of Ohana:
Mission
To create and support senior care communities that thrive.
Values
Collaboration – working as a team with others to create a positive environment for all those we serve.
Integrity – honest and moral conduct even when no one is watching.
Servanthood – caring for others and putting their needs before your own.
ESSENTIAL FUNCTIONS
Required
Typical
Reception Responsibilities:
Receptionist/Administrative is responsible for:
The Receptionist/Administrative Assistant is responsible for ensuring that they and any employees reporting to them work in a safe manner and that unsafe actions are to be managed. Compliance with Safety Committee Standards is required. Should workplace injuries occur, the Department Heads and Directors are to assist the Business Office Manager when required with the investigation, return to work, and management of the injured worker communication with care provider and the community.
Team Effectiveness:
The Receptionist/Administrative Assistant is responsible for fostering teamwork with co-workers, showing initiative in overcoming obstacles, taking actions which assist others beyond job responsibilities, and having a positive impact on co-workers, residents and visitors.
Perform other duties as assigned or needed.
SUPERVISION
Received
Reports directly to the Executive Director
EDUCATION & LICENSING
Required
High School Diploma or equivalent.
EXPERIENCE
Required
Must have experience in customer service and the ability to oversee volunteers.
Preferred
Minimum one year experience in assisted living.
Experience with Microsoft Word, Microsoft Excel, and other business-related machines.
WORKING CONDITIONS
Usual
Professional office environment. Uses PC, telephones, word processing and other standard office equipment. Verbally able to articulate in person and over the phone. Attending business-related functions. Occasional travel to the corporate office.
Special
The Receptionist/Marketing Assistant encounters stressful conditions dealing with residents, employees and business activities. Also must be able to work well under pressure, to resolve conflicts, to prioritize tasks, and follow through with ideas. Excellent verbal and written skills, interpersonal and mediation skills, ability to evaluate workers’ performance, strong working knowledge of employment laws and company regulations. Must be able to work evenings and weekends and maintain a flexible work schedule.
PHYSICAL REQUIREMENTS
Usual
Sitting, walking, bending, data entry, reading, written and verbal communication, and lifting up to 50 pounds.
CONTINUING EDUCATION
Usual
Comply with state specific requirements.
Job Type: Full-time
Pay: From $18.00 per hour
Schedule:
Ability to Relocate:
Work Location: In person
Full Time
$36k-46k (estimate)
05/02/2024
05/20/2024
The following is the career advancement route for Receptionist/Front Desk positions, which can be used as a reference in future career path planning. As a Receptionist/Front Desk, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Receptionist/Front Desk. You can explore the career advancement for a Receptionist/Front Desk below and select your interested title to get hiring information.