DESCRIPTION

Part-Time Position for our Exec Suites Lakewood location in the afternoon. Under general supervision operates a multi-line telephone console, gives routine information to the public, greets tenants, customers, and visitors, performs clerical work, provides information and support to center management, and other related activities. This part-time position will generally work the afternoon shift (1 – 5:30pm), Monday through Friday.

BUSINESS CONTRIBUTION:

Part-Time Receptionists are responsible for providing integrated and reliable support. Part-Time Receptionists accomplish this through:

• Interacting with the public and our tenants in a professional manner and maintain a neat appearance.
• Detail oriented with the ability to manage and prioritize multiple tasks and deadlines through frequent interruptions.
• Ability to handle customer service situations reliably and dependably.
• Must be comfortable with state-of-the-art technology.

ESSENTIAL FUNCTIONS:

• Receive calls and give information to callers, screen and route call per tenant instructions.
• Maintain confidentiality of tenant and company information.
• Greet visitors, staff, tenants, and others in a professional manner. Announce, direct, and assist clients and visitors to appropriate areas.
• Receive, sort and route mail and courier deliveries for tenants and virtual offices. Notify tenants and virtual offices of package deliveries.
• Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes.
• Responsible for all meeting reservations and updating the reservation tracker, monitor and follow-up on all reservations and cancellations, tracking hours and extra incidental charges.
• Submit confirmations, cancellations, and changes made to any reservations to the appropriate parties.
• Create and print fax cover sheets, memos, correspondence, reports and other documents when necessary.
• Send mail through Stamps.com and record postal transactions.
• Maintain records for billing reports for all incoming and outgoing faxes, scans, copies, postage, meeting room usage and any administrative charges made by tenants or clients.
• Assist the center manager and perform clerical duties as assigned.
• Order, receive and maintain office supplies.
• Ensure that reception area, kitchen and meeting rooms are clean and organized.
• Morning and afternoon walk-throughs of common areas each day and ensure that conference rooms are secured each night.