General Summary

The Product Development Operations Manager provides global direction and alignment of process and technology to enable business growth. This role leads key strategic initiatives related to process, tools, and systems that guide the overall development, procedures, product creation process and the go-to-market (GTM) calendar.

Essential Responsibilities

• Drives product development operational excellence by defining standards for calendar, product timeline, and workflows for all brand and product types to ensure consistency across projects.
• Monitors seasonal development execution, identifies underperforming areas and proposes systems/technology or process change improvements.
• Streamlines and utilizes product data and systems effectively and efficiently.
• Collects high-level and detailed requirements for product development process improvement. Manages requirements of data for ongoing development of appropriate processes and tools.
• Defines and documents best practices and SOPs for cross-functional and global product development business processes. Updates and documents old or non-existent business processes.
• Documents current and future state business processes for project initiatives
• Drives the overall calendar and process efforts for seasonal GTM and the One Global Calendar.
• Acts as subject matter expert for cross-functional understanding and training on product development processes, systems, and reporting, as needed. Leads cross-functional meeting including Buy Ready and New Business Tracking meetings.
• Builds dashboards for recurring automated reporting to provide product teams and leadership quick access to data-driven insights for the product teams and leadership. Works with internal resources to implement solutions.

Minimum Qualifications

• Bachelor's degree in a relevant field required. Additional experience may be considered in lieu of a degree.
• Five (5) years of experience working in product operations department.
• Advanced understanding of PLM/ERP system functionality.
• Certified PMP or equivalent work experience required.
• Able to present and skillfully negotiate to gain the support and commitment of others.
• Ability to demonstrate enthusiasm and inspire as a change agent with a passion for results.
• Ability to influence decision making up, down, and across the organization.
• Excellent verbal, written, and presentation communication skills. Ability to communicate at all levels of the organization.
• Ability to handle confidential information with discretion.

Travel Required

This position will not require travel.

Base Salary: $105,000 - $110,000 yearly
This range represents the low and high end of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as: experience, knowledge and skills, and location. Our base salary is just one component of our competitive total rewards strategy which includes numerous benefits and perks as well as specific health and welfare benefits.

Why Work at KEEN: Driven by a passion for life outside, KEEN is a values-led, independently owned brand from Portland, Oregon, that's on a mission to create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal, and has donated more than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreation, including conservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for business. By giving back, reducing impact, and activating communities and individuals to protectthe places where we work and play, KEEN puts its values in motion and takes action to leave the world a better place.

At KEEN, we believe in a more just and equitable future for all people. As a global brand, we acknowledge that our business, buildings, and daily lives exist within the traditional territories of indigenous peoples. We strive for a future that recognizes the knowledge, rights, and resilience of these peoples.
KEEN Footwear is an equal opportunity employer. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.