KDM has been in business for over 50 years and has kept its value of being customer centered. KDM is your full-service retail marketing supply chain partner. We provide the tools you need to succeed. With intuitive technology, experienced staff, and flawless execution, we help retail brands improve sales at the point of purchase. Our retail marketing experts are dedicated to efficiency, quality, and innovation.

Strategically headquartered in Cincinnati, Ohio with a footprint of six manufacturing facilities across North America, we are uniquely situated to deliver the quality materials you need, when you need them.

Job Overview:

This individual is responsible for collecting outstanding debt from customers while maintaining a positive relationship between KDM and the customer.

Schedule:

We are looking for a Full-Time Collections person to work 8am to 5pm Monday through Friday.

You are able to make your own hours, great flexibility!

Essential duties & Responsibilities:

• This position is primarily, yet not exclusively responsible for the following:
• Collects revenue by reminding delinquent accounts; notify customers of insufficient payments.
• Prepares financial reports by collecting, analyzing, and summarizing account information and trends.
• Maintains accounting ledgers by posting account transactions Verifies accounts by reconciling statements and transactions.
• Resolves account discrepancies by investigating documentation, issue payments or adjustments.
• Maintains financial security by following internal accounting controls.
• Secures financial information by completing data base backups (paper/scans).
• Maintains financial historical records by filing accounting documents.
• Contributes to team effort by accomplishing related results as needed.
• Other duties as assigned.

Qualifications:

• Proven experience as a Collection Specialist
• Knowledge of billing procedures and collection techniques
• Familiarity with laws related to debt collection.
• Working knowledge of MS Office and databases
• Comfortable working with targets
• Patience and ability to manage deadlines.
• Excellent communication skills
• Skilled in negotiation
• Problem-solving skills

Benefits:

• Medical, Dental, and Vision Insurance
• 401K (matching)
• PTO and Sick Days
• Short Term Disability
• Life Insurance
• Wellness Incentives Program
• Employee Recognition
• Yearly Scholarship Award for Higher Education

KDM is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.