Description

At KCI, we entrust our Retail Store Managers with the vital responsibility of exemplifying and guiding their teams on how to deliver the superior T-Mobile brand customer experience.

Our Retail Store Managers are empowered to embody our company culture and own the below responsibilities :

• Lead by example on how to enthusiastically and passionately navigate customer interactions while elevating the experience
• Analyze business results and strategize how to drive improvements while maintaining current successes
• Recruit, train, mentor, and motivate your talent to excel in all aspects of the business including customer experience, consistent sales success, visual merchandising, and operational excellence
• Engage with store team members to uncover any blockages to their success and identify how to mitigate
• Manage daily store opening, closing, and operating duties
• Creatively drive store exposure through community engagement, marketing endeavors, and networking efforts
• Maintain strong knowledge of latest and greatest products and services

Requirements

Qualifications

• Competitive spirit with a drive to surpass sales potential
• Genuine regard and intention put into customer connections
• Excellent verbal and written communication skills
• 1-2 years of retail management experience; wireless retail preferred
• High school diploma / GED
• Willing to work weekends / holidays
• At least 18 years of age
• Legally authorized to work in the United States

Benefits

• Performance-based Total Compensation package consisting of Base Salary & Commission
• Vacation time
• Personal time
• Sick time
• Medical, dental, and vision benefits
• Phone service discount
• Promotion opportunities
• Employee rewards including trips and contests

Last updated : 2024-04-23