SUMMARY: To enrich the lives of the residents of Kavod Senior Life by providing access to community activities, shopping, concerts, dining and other various outings. To assist the Life Enrichment Director in enriching the lives of the residents of Kavod Senior Life through coordination and management of various recreational, cultural, physical and educational offerings.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Van driver for Senior Living, Assisted Living and KOTR trips; Drives 27 passenger vans or 10 passenger van for regularly scheduled routes and planned outings, including trips to concerts, grocery stores, restaurants, museums, etc., and community events. Operates the wheelchair lift when necessary.
• Regularly acts as escort during outings
• Performs daily cleaning of the van upon trip completion to include trash removal, sweeping and seat belt check
• Reports extreme personality or health changes of the riders to the Director
• Maintain compliance of all vehicles to State and Federal, and local regulations, policies and procedures
• Perform pre- and post-trip inspections
• Provides good customer service to the residents and act as a representative of Kavod to the public
• Keeps all necessary items stocked in the van (i.e. First Aid box, tool kit, blankets, current resident contact info, etc.)
• Assists residents with loading and unloading in the van, keeping resident safety the highest priority. Secures residents with seatbelts and wheelchair tie-downs; maintains Q’Straint certification
• Report all unsafe situations or service related issues to the Director of Life Enrichment
• Notify Director of Life Enrichment of any incidents, accidents, injures, or property damage.
• Transport residents to and from activities in a safe manner and ensuring safety during activities
• Provide assistance to the residents and non-residents with loading and unloading all groceries, walkers and wheelchairs
• Ensure all walkers and wheelchairs are safely secured and are strapped according to DOT regulations
• American Red Cross First certification
• Provide guidance to assure safety on all the trips
• Assist in coordination of some resident social activities and recreational programs.
• If requested set up and break down of needed materials before/after programs.
• Attend Training seminars
• Perform all other duties as assigned by my supervisor

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following:

Communications – Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods

Conflict Resolution – Encourages open communications; confronts difficult situations; maintains objectivity; Keeps emotions under control; Uses negotiation skills to resolve conflicts

Cooperation – Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts

Cost Consciousness – Works within approved budget; Conserves organizational resources; Develops and implements cost saving measures; Contributes to profits and revenue

Customer Service – Displays courtesy and sensitivity; manages difficult or emotional customer situations; Meets commitments; Responds promptly to customer needs; Solicits customer feedback to improve service

Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results

Dependability – Responds to requests for service and assistance; Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to doing the best job possible; Keeps commitments; Meets attendance and punctuality guidelines

Job Knowledge – Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision making process; Makes timely decisions

Leadership – Exhibits confidence in self and others; Inspires respect and trust; Reacts well under pressure; Shows courage to take action; motivates others to perform well

Organization Support – Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity

Planning & Organization – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Integrates changes smoothly; Sets goals and objectives; Works in an organized manner

Problem Solving – Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations

Quality – Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests

Use of Technology – Demonstrates required skills; Adapts to new technologies; Troubleshoots technological problems; Uses technology to increase productivity; Keeps technical skills up to date

Written Communications – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively

QUALIFICATIONS: To perform this job successfully, an individual must have experience in working with diverse groups; he/she must also possess computer skills including, but not limited to Microsoft Outlook, Excel and Word. Basic knowledge of Jewish customs and holidays is helpful; strong written and oral communication skills are imperative. Position requires a high level of creativity, solid organization skills and demonstrated problem-solving. The individual must be able to perform each essential duty satisfactorily. Must possess excellent customer service skills.

EDUCATION/EXPERIENCE: 6 months experience in a driving position preferably with senior adults, the ability to navigate to and from destinations, must possess a valid Colorado Commercial Driver’s License (CDL) CP1 or BP2, and safe driving record. Knowledge of Department of Transportation laws and regulations preferred.

LANGUAGE SKILLS: Must be able to read, write, and speak English. Ability to read, analyze, and interpret agency memorandums, policies and procedures, human service journals, financial reports, and related documents. Ability to respond to common inquiries or complaints from residents, families, community agencies or staff.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts for budgets, program income and expenses.

REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to sit. The employee is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

Medical, Dental, Vision, Life Insurance, Vacation, Sick, Personal time, Floating Holidays, Observed Holidays, 403(b) Thrift Plan, Health, Dependent Care Flexible Spending Accounts, Credit Union, Bereavement Leave, Referral Bonus, Insurance Benefits, Commuter Benefits, Volunteer Initiative Program, Employee Free Loan Program, Tuition Reimbursement, Employee Meals, Employee Discounts and Complimentary Fitness Classes. We can help with your student loans! As a 501(c)(3) Kavod Senior Life is a qualified employer for the Public Student Loan Forgiveness Program. Your work at Kavod not only supports older adults in the community, but also puts you on the path to student loan relief.

We require employees to be vaccinated against influenza with certain limited exceptions.

Kavod is a rewarding place to work. It’s an organization where ability and compassion combine to create unmatched service. We truly value our employees and have built an organization that embraces diversity, supports team members and encourages growth. We are proud to be an Equal Opportunity Employer.

We can help with your student loans! As a 501(c)(3) Kavod Senior Life is a qualified employer for the Public Student Loan Forgiveness Program. Your work at Kavod not only supports older adults in the community, but also puts you on the path to student loan relief.

Through our commitment to hiring well-qualified candidates and maintaining a safe working environment, Kavod conducts pre-employment screening on all prospective employees.

Kavod team members provide quality care, services and support to our residents and the broader community. In turn, it is Kavod’s philosophy to provide a rich compensation and benefits package with flexibility, affordability and ease of use in mind.

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