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Kaukauna Utilities is searching for a qualified candidate to fill the Information Technology Specialist. The IT Specialist is responsible for the effective operation of information technology services and support across our utility business. The Information Technology Specialist serves as a technical expert for the development, implementation, management, and support of systems and networks. The IT specialist plans and carries out exciting, complex assignments and develops new methods and approaches in a wide variety of IT specialties. They evaluate new and enhanced approaches to deliver IT services; test and optimize the functionality of systems, networks, and data; and define technical requirements. The Information Technology Specialist is responsible for providing various forms of computer-related technical assistance and improving the efficiency of the staff's work through technology.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for the service desk ticketing system.
Works on scheduled service requests and planned changed to device configurations for routine maintenance, hardware replacements, and non-urgent requests.
Provide, deploy, and maintain networked workstations for end users within the outlined workstation lifecycle process.
Performs maintenance on servers to keep up to date and avoid vulnerable configurations. Work with SANs and NASs in our virtualized server environment.
Works with network management tools for monitoring and basic troubleshooting network-related issues.
Operates a backup system for servers and workstations. Performs restoration of files and systems as needed.
Assists with research and procurement of technology – hardware, software, and services.
Administers the Microsoft Active Directory and Microsoft Office 365 environment, and other variety of systems that make up our unique environment: email filtering, mapping, webpages, accounting, time management, network management, cybersecurity awareness training, and other applications and portals.
Education and Experience
Associate degree from an accredited two-year college or technical school or an equivalent combination of education and experience.
Demonstrated ability to exemplify our organizational values of safety, customer service, leadership, engaged, trusted and continuous improvement.
Full Time
Utilities
$74k-91k (estimate)
05/08/2024
06/05/2024
kaukaunautilities.com
KAUKAUNA, WI
50 - 100
1912
LEE MEYERHOFER
$10M - $50M
Utilities
Kaukauna Utilities is a community owned and operated electric and water utility, serving 16,000 customers in the Kaukauna area. The utility provides electric service to the City of Kaukauna and parts of the following: the Villages of Little Chute and Combined Locks, and Towns of Buchanan, Freedom, Holland, Kaukauna, Oneida, Vandenbroek, and Wrightstown. Water service is provided for the City of Kaukauna only. At Kaukauna Utilities, we strive to provide low-cost, reliable service with a friendly, personal touch. Afterall, we are your friends and neighbors who share your values and understand yo...ur needs. Thats what makes a local, community-owned utility a valuable asset to citizens and the community. Kaukauna Utilities was founded in 1912 by the citizens of Kaukauna. While a lot has changed, the focus of Kaukauna Utilities has not. Today, Kaukauna Utilities still offers its residents some of the lowest electric rates in state - rates significantly lower than those in territories that are served by investor-owned utilities. Kaukauna Utilities also provides its customers with clean, high-quality water that meets or exceeds all state and federal standards. And, as part of the community, Kaukauna Utilities affords its citizens a voice in its decisions and programs.
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The job skills required for IT Specialist include Customer Service, Active Directory, Leadership, Microsoft Office, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Specialist positions, which can be used as a reference in future career path planning. As an IT Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Specialist. You can explore the career advancement for an IT Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Specialist job description and responsibilities
IT Specialists can also do roles of software engineers, software developers, database administrators, system analysts, computer security technicians, and network analysts, among others.
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IT Specialists typically understand how computer hardware and software work together and understand advanced troubleshooting methods.
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An IT specialist generally provide their services for companies regarding software, hardware, and databases.
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An IT Specialist also offer support over the phone or through remote system support software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Specialist jobs
Obtain Entry-Level Work (Timelines Vary).
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Pursue Vendor-Specific Certifications (Timelines Vary).
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Earn a Master’s Degree (Optional, Two Years).
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Accurately diagnose problems and deliver solutions, either through knowledge or research.
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Consider Earning a Master’s Degree.
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Step 3: View the best colleges and universities for IT Specialist.