Overview

Katzen Eye Group is searching for a patient focused Retina Scribe with occasional technician responsibilities for our Lutherville, Md. office with occassional travel to our other close in Baltimore Metro office locations - No late evenings, no major holidays or Sundays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities. 

Our Top Candidate will bring at least one year of previous, verifiable experience as a Retina Technician or Ophthalmic Technician, both with previous scribe responsibilities in a busy practice.

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Katzen Eye Group was established in 1968 in Baltimore. Since that time it has grown to be one of the largest and most trusted eye practices in Maryland. Our staff consists of ophthalmologists, optometrists, opticians and skilled medical professionals offering services ranging from basic eye exams to the most sophisticated testing and complicated surgical treatment of eye diseases. 

We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Katzen Eye Group are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at www.katzeneye.com.

As an Retina/Ophthalmic Scribe you will provide accurate documentation and summarization of the examination and recommendations, while maintaining patient flow and communication regarding appointment status.

Responsibilities

• Make introductions and establish rapport with patients
• Initiate patient evaluation, documenting the chief complaint, history of present illness, review of systems, and all pertinent ocular findings accurately and in accordance with compliance guidelines
• Accurately and thoroughly document medical visits and procedures as they are being performed by the physician, and other procedures
• Communicates with patients regarding follow up care, surgeries, procedures, changes in schedule, signs and symptoms, surgery schedules
• Maintains and cleans all ophthalmic equipment being used
• Ability to document and apply correct ICD-10 and CPT Codes
• Able to manage multiple projects simultaneously, with strong attention to detail.
• Effectively navigate NextGen software or applicable EHR
• Complete requests for prescription refills as authorized by physician, with full documentation in patient chart
• Educate patients regarding administration of medications
• Check temperature of medical refrigerator daily
• Maintain and conduct inventory of medications and supplies
• Assist with maintenance of clinical examination equipment
• Clean surgical instruments in preparation for sterile processing
• Inspect instruments periodically for damage, send for repair, and request a replacement, as necessary
• Open and close exam lanes daily, ensuring equipment is wiped down in an appropriate manner and as per office procedures, battery powered instruments are seated properly in re-charge wells, slit lamps and projectors are switched off under covers
• Follow all safety procedures as per guidelines
• Prioritize building and maintaining a positive relationship with doctors and clinical colleagues
• Executes duties of position in a professional and courteous manner
• Handles sensitive information in a confidential manner
• Perform other tasks and duties as assigned

Qualifications

• High School diploma or equivalent required
• Excellent interpersonal skills and ability to communicate clearly and effectively with patients, staff, managers, and doctors
• Basic computer literacy required
• Highly energetic with a positive attitude
• Must be willing to travel to other offices occasionally to meet the demands of business
• Must be able to walk and stand for eight hours
• Must be able to type or write legibly in a dimly lit setting
• Certified Ophthalmic Assistant (COA) preferred
• Certified Ophthalmic Scribe (OSC) preferred/Ability to obtain certification within one year of employment
• Certified Ophthalmic Technician (COT) preferred
• Two years as medical scribe preferred
• Knowledge of ophthalmology billing/coding strongly preferred
• NextGen or applicable HER experience preferred

In Turn We Will Provide: • Benefits to full-time team members that include comprehensive medical, dental and optical coverage, 401k and short and long term disability• Company paid life insurance• Paid holidays and generous paid time off• Paid parking where applicable• Team oriented working environment where you are heard and respected• Clear career ladder opportunities

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