Job Summary:

Kartesz Eye Care is seeking a confident, friendly, front office associate to join our three-person team at our front desk. We have a fun work environment, we serve loyal, returning patients and have been providing eye care for the Roanoke community for years. We offer no weekends, great hours, friendly and supportive staff, and great doctors who are happy to answer questions and assist you in your learning. This is a great place to work, ask any of our long term employees!

Front Office Responsibilities:

- Greet and welcome patients in a friendly and professional manner
- Answer phone calls, take messages, and redirect calls as needed
- Assist with check-ins, check-outs, and appointments
- Handle customer inquiries and provide accurate information
- Process payments and maintain financial records
- Assist with administrative tasks such as data entry and filing

Skills:

- Proficiency in Google Suite for document management
- Experience in a medical office setting is a plus - but we offer training!
- Strong data entry skills with attention to detail
- Knowledge of phone systems and handling multiple lines
- Familiarity with medical receptionist duties is beneficial
- Great math skills
- Comfortable working with computerized systems
- Excellent phone etiquette and communication skills

If you are a proactive individual with excellent organizational skills and a passion for delivering outstanding customer service, we invite you to apply for the Front Desk Agent position.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person