Communications Specialist I
Job ID #: 212274
Location: Topeka / Shawnee County
Job Posting Closes: Open Until Filled

Kansas Highway Patrol - KHPjobs.org

*** IN ORDER TO BE CONSIDERED FOR THIS POSITION, please be sure to fill out our application at: https://jobs.sok.ks.gov/psc/sokhrprdcg/APPLICANT/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=212274&PostingSeq=1
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About the Position:

• Who can apply: Anyone (External)
• Classified/Unclassified Service: Classified
• Full/Part-time: Full-Time
• Work Schedule: Varies
• Eligible to Receive Benefits: Yes
• Veteran’s Preference Eligible: Yes

Compensation:

• Hourly Pay: $ 21.65

Position Summary & Responsibilities:

Position Summary: This is an entry level position with emphasis upon formal and on-the-job training and gaining experience. Incumbent will learn policies, procedures and develop competency in the following areas.
Develops competency in the operation of a highly complex multi-channel system, in order to maintain continuous contact between Troop K Officers, other state, local and federal agencies, and fire and ambulance personnel in a wide geographic area.
Develops competency in accessing, operating, interpreting, disseminating, viewing and responding to numerous types of information quickly that is sent and received from: data entry terminals, the FBI's National Crime Information Center (NCIC) computer system and its files; the National Law Enforcement Telecommunications System (NLETS); the Kansas Criminal Justice Information System (KCJIS); Kansas Department of Revenue (DOR); Regional Justice Information Service (REJIS) computer system; the SPIDER computer system; El Paso Information Center (EPIC) computer system; and the National Auto Theft Bureau, to exchange information on a worldwide basis and to provide support to a variety of law enforcement functions. These functions could involve operating as many as nine open windows on a minimum of three (3) computer monitors simultaneously. Monitors building alarms on site and the Topeka capitol area.
Develops competency in answering multiple emergency telephone lines to take information pertaining to criminal activity, life threatening situations, Safe School Hotline and vehicle accidents. Coordinates the response of emergency and/or maintenance personnel and equipment to prohibit further threat and destruction of life and property. Collects and disseminates a wide range of information concerning traffic laws, motor vehicle regulations, accidents or complaints from the public in order to provide assistance and emergency call out service. Provides communication coordination for severe weather, war related incidents or other hazards for responding state, federal, local and volunteer agencies.
Maintains detailed logs of individual traffic stops by recording and maintaining minute-to-minute logs of trooper and other state law enforcement activity records by entering information into a computer aided dispatch system. Completes required reports to maintain records for a public internet website containing media releases, follow up on KCJIS/NCIC 2nd hit confirmation requests and maintain statistical information in conformance with federal, state and agency policies. Updates manuals, files, reference materials and logs.
Obtains full access NCIC certification within six (6) months. Develops an expanded knowledge of the NCIC rules and regulations on file usage in order to provide technical support to other agencies.
Develops competency in closely monitoring weather conditions and periods of inclement weather, by requesting and relaying relevant information to Officers, Kansas Department of Transportation and other related agencies. Answers weather inquiries from the public, providing them with the Road Information hotline number, calls for emergency and/or maintenance personnel and equipment, and notifies State Emergency Preparedness and the Governor's Office in case of disaster associated with the weather.
Provides access control and security of the facility after hours via radio and alarm surveillance. Projects a professional image by wearing and maintaining the Kansas Highway Patrol unit uniform. In emergency situations, may travel to field troop headquarters for dispatch purposes. Performs other reasonably related duties as required by the supervisor.

For a full position description email request to KHP.Career@KS.GOV , please include the Job ID #.

Qualifications:

Education: High School Diploma or GED equivalent.

Licensing & Certification: Valid Kansas Driver’s License.
Must successfully obtain full access NCIC certification within six (6) months of employment. Biennially must complete and pass a written examination in the practices and procedures of the FBI's NCIC system for mandatory Full Access certification. Must successfully complete and maintain certification as detailed in Agency policy.

Necessary Special Requirements: Must have skills and abilities to deal with people effectively on a daily basis in less than ideal situations. Ability to remain calm and in control during emergency situations.
Ability to multi-task in a fast-paced environment; read and/or listen, type and respond, while utilizing agency proprietary computer system. Distinguish colors on a computer monitor, use a headset, listen to radio traffic and answer telephone at the same time, make rapid independent decisions in a highly stressful environment. Accurately type with reasonable speed. Establish and maintain effective working relationships with fellow employees and the general public, control emotions, be cognizant of several things/events happening at one time, speak clearly, concisely and without hesitation in a highly stressful environment, read and write comprehensively.

Post-Offer, Pre-employment Requirements: Must be a U.S. citizen and at least 18 years of age. Must successfully pass a prescribed hearing and vision test, prior to employment. Hearing must be correctable to a range that will allow normal radio and telephone conversation with field units. Vision must be correctable to a range that will allow reading of computer display terminals, maps and printouts quickly and accurately. Applicants must be free of felony convictions. Must submit to and pass a thorough background investigation. Must submit to and pass a fingerprint-based check. Ability to sit for long periods of time, perform repetitive motions with one or more extremity, reach, and move in confined areas.

Persons applying for positions with KHP will be subject to background investigation, fingerprints, and/or drug screening.

Recruiter Contact Information:

• Name: Margo Matthews
• Email: margo.matthews@KS.GOV
• Phone Number: 785-296-6811

*** PLEASE NOTE: ***

*** IN ORDER TO BE CONSIDERED FOR THIS POSITION, please be sure to fill out our application at: https://jobs.sok.ks.gov/psc/sokhrprdcg/APPLICANT/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=212274&PostingSeq=1
***

We look forward to receiving your application!

(Please don't hesitate to reach out with any questions or if you run into any issues!)

Job Type: Full-time

Pay: $21.65 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Topeka, KS: Relocate before starting work (Required)

Work Location: In person