To apply for this position, please visit www.jobs.ks.gov and reference Job ID: #212725 or click Apply Now on this posting!

Position Summary:

This Software System Analyst III position is located in Topeka, at the Eisenhower State Office Building, and is within the Office of Information Technology Services. This position performs specialized technical support work in the operation, performance, maintenance, upgrade, and troubleshooting of KDOT’s electronic computing environment with an emphasis on Beyond Trust software, including reporting, documenting, and training on best practices.

Job Responsibilities may include but are not limited to the following:

• Serves as the BeyondTrust Administration Liaison, acting as the bridge between internal users and the BeyondTrust security platform. This position manages user access requests, conducts regular reviews and reporting, provides technical support on BeyondTrust functionalities, and proactively monitors for security vulnerabilities. The liaison also utilizes the internal ticketing system, stays updated on BeyondTrust best practices, educates users, works with complex issues, and prepares reports for management.
• Provides user support and manages the internal knowledge base, including resolving tickets in their area of expertise while ensuring user satisfaction, collaborating with users to troubleshoot users, maintaining the knowledge base with solutions, monitoring ticket resolution times, and working with other IT teams for complex matters.
• Performs documentation functions focusing on security and system architecture documentation, including analyzing AD permission groups, documenting and creating system architecture mappings, and providing a clear visual representation of how various systems and components interact within the IT infrastructure.
• Ensures IT service continuity and provides backup support for critical services like DNS, external access, certificates, SCCM, and AD. This position also collaborates with various IT teams to address miscellaneous support needs.

Minimum Qualifications:

• Successful completion of 24 hours in computer science coursework
• OR Certification and three years of experience in system software programming and analysis
• OR Four years of experience in system software programming and analysis or database implementation and maintenance.
• Education may be substituted for experience as determined relevant by the agency.
• Transcripts are required for education to be considered.

Preferred Qualifications:

• Bachelor’s degree.
• Coursework in network operation systems, network protocols, LANs & WANs, and storage area networks.
• Experience with independent complex work in system software programming/analysis, including Virtual Server environment.

Licensing & Certification:

• Microsoft Certified Systems Professional (MCP) or Microsoft Certified Systems Engineer (MCSE) preferred.
• Storage Networking Industry Association SAN Professional (SNIA FC-SAN Professional) and/or Brocade Certified Fabric Professional (BCFP) preferred.

Post-Offer/Pre-employment Requirements:

• Kansas Tax Clearance Certificate required in accordance with Executive Order 2004-03. Each applicant (even non-residents) who is selected for a State of Kansas job vacancy must apply for a Tax Clearance Certificate within 10 days from the date of the offer letter by accessing the Kansas Department of Revenue's (KDOR) website at www.kdor.ks.gov/apps/taxclearance/Default.aspx .

If you need assistance with the tax clearance, please contact KDOR at (785) 296-3199 or by email at kdor_specialprojects@ks.gov

Recruiter Contact Information:

• Name: Tulsa Wade
• Email: KDOT.HQ.JobApps@ks.gov
• Phone: (785) 296-7242

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability, or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

Job Type: Full-time

Pay: $56,118.40 - $66,518.40 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person