Reporting to the Customer Service Manager, this role is an integral part of the operations department. The role is responsible for maximizing driver earnings, reducing empty miles, and retaining drivers with Kam-Way Dedicated, working with Dispatchers.

This position is located at our corporate office in Blaine, WA (appx 100 miles north of Seattle) This is NOT a remote position.

Schedule:

Full time: Friday through Tuesday with Wednesday and Thursday off

What your Day Looks Like:

• Come to work on time as per your schedule.
• Every morning analyzes the previous day’s loads and drivers. Review to see all has gone smoothly and Dispatchers have keyed in all the required fields in TMW including accessorial. If needed take appropriate action.
• Effective communication with the drivers, understanding their needs and working schedules to maximize their earning potential. Target 10K miles and $22 K.
• Pre-plan loads 24-48 hours ahead based on driver’s needs and mileage requirements, minimizing deadhead miles below 8% ideally.
• Ensure that the Dispatchers sends out all dispatches for the following day by 2 pm.
• Assist the Dispatchers as needed daily to have a smooth load delivery.
• Coach and mentor, the Dispatchers on daily basis to create future planners for Operation.
• Ensure google doc for their area of responsibility is accurate and UpToDate.
• Advise Account Executives 24 -to 48 hours ahead to book needed loads. Also move loads to Carrier Sales loads not needed by fleet 24-48 hours in advance.
• Manage the Reefer Van trailer pools at all the company yard along with customers facilities & make sure trailers are being utilized efficiently and minimize dwelling.
• Ensure that all trailers dropped have full reefer fuel, cleaned by drivers and not damaged. Pre-cool reefer if requested by customer.
• Participate in the weekly compliance meetings and discipline dry van drivers as needed.
• Maximize driver retention, and work towards good drivers who do not leave Kam-Way.
• Coordinate with KWT Shops to timely repair and service assets, reducing time.
• Inform operations supervisor about any OTRs so that KWT shops can get the asset moving with minimum down time.
• Work with fleet team to see if they need help with their loads.
• At the end of the day review all load dispatches, and next days dispatches for accuracy and assignments.
• Be on call in the afterhours when they call and support them as needed.
• Reply to all payroll emails within 15 mins.
• Reply to all CSR team emails within 15 mins.
• Update all loads with correct trailer numbers and if there is P1 on the trailer work with maintenance to resolve the issue before pushing out the date.

Weekly

• Onboard all new drivers and work with them for one week before passing them on to the Driver Managers.
• Review beaming reports done by Dispatchers and train them how to interpret them.
• Run the driver KPI report to make sure they are operating optimally under the provided guidelines of $22.5k revenue and 10k Miles.
• Driver performance review & making sure Dispatchers are talking weekly to drivers.
• Work with Sales/Carrier Sales as needed to reduce empty miles and cover extra loads.

Key Performance Indicators:

1. Daily supervision of Dispatchers and how they perform their task.

2. Ensure all drivers hit their mileage and revenue targets and discuss with Director of Operations the detailed report and findings.

3. Driver retention for dry van fleet drivers

4. Ensure dry van fleet is achieving the budgeted monthly targets and discuss with Director of Operations at month end.

5. Monthly Dispatcher performance evaluations for the team.

More About You:

1. Leadership and mentoring skills with positive attitude and internal locus of control.

2. Leading by example and setting standards of excellence for their team.

3. Team player with Can Do attitude towards work.

The Perks of Working with us:

• Taking advantage of excellent benefits, including health, dental, vision, and life coverage
• Invest in your future with our matching 401k program
• Get Recognized through our employee rewards program
• Sweat it out at our very own gym, located at the corporate office
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Get paid to work with your friends though our Referral Program!
• One of our Kam-Ways core values is FUN! – don’t miss out in participating in company activities off site

About Us:

Kam-Way Transportation Inc. was founded in 2008, with a lot of drive and motivation, we strive to be leaders in supply chain and logistics solutions. Since our founding Kam-Way Transportation has grown from a small 3-person member family-owned business to a growing corporation with a 100 support staff, approximately 300 company drivers and a brokerage network of over 15,000 carriers. Throughout our growth, we’ve maintained our belief in nurturing our culture which is based on our roots and hold true to our values. We strive to have a fun workplace and an environment where all have an equal opportunity to prosper, develop and succeed. At Kam-Way Transportation, we are deeply committed to giving back to our community as part of our fundamental beliefs.

Kam-Way Transportation is one of the fastest growing Asset, Freight brokerage companies on the West Coast we have 2 offices in the Pacific Northwest; our corporate headquarters is located on the marina in Blaine and our truck terminal is in Tacoma-Sumner, and a new acquired office in Spokane WA. With remote offices in Fresno- California, and Surrey- British Columbia.

All candidates who receive an offer of employment are required to undergo a background screen as a condition of employment.

Kam-Way Transportation provides equal employment opportunities EEO to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age or any other protected class.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• dispatching: 1 year (Required)
• transportation industry: 1 year (Preferred)

Ability to Relocate:

• Blaine, WA 98230: Relocate before starting work (Required)

Work Location: In person