Job description

Title: General RV Park Manager

FLSA Status: Exempt
Reports To: Business Operations Manager
Managing Company: Kaliber Management
Date:

Job Summary:

Park Manager is responsible for directing and controlling the operations of the resort and to give strategic information and suggestions to the business operations manager in addition to the owners of the resort to ensure that the resort achieves its mission and objectives.

Essential Job Duties: (these duties include, but are not limited to):

1. Administration, Office, Store, Reservations and Front Desk:

a. “Hands-On” leadership and supervision of Reservations and Front Desk staff
b. Attain high-level proficiency in Reservation Management System
c. Implement, oversee and participate in all Administrative, Office and Reservation functions.
d. Inventory control and management
e. Daily and monthly reporting to Management
f. Assist in the creation of annual budget for park operations
g. Assist in the creation of annual budget
h. Attend weekly budgetary comparison and management conference call meetings with Management
i. Assist accounting with vendor cost coding and other accounting processes
j. Maintain organized reporting and record keeping.

2. Park Operations:

a. “Hands-On” leadership and supervision of Operations, Grounds, and Maintenance staff
b. Create and monitor preventative maintenance schedules and procedures for equipment, facilities, amenities and vehicles
c. Conduct required pool, drinking water and sanitation testing and submit to the appropriate agencies
d. Maintain organized reporting and record keeping

e. Monitor costs and investigate ways to minimize expenses.

3. Activities:

a. Oversee, plan and implement Special Events
b. Oversee, plan and implement Holiday Events for: Memorial Day, Fourth of July, Labor Day, Halloween, Thanksgiving, New Year's Eve and other themed weekends.

4. Marketing:

a. Create yearly Special Events Calendar for approval by Management
b. Work to keep website current
c. Social Media, review management and email blasts
d. Propose tradeshow schedule and budget for approval by Management e. Travel and work all camping shows
f. Assist with creation of yearly marketing plan and provide input for new marketing opportunities and business development
g. Assist with the distribution of rack card literature

5. Miscellaneous:

a. Perform all duties and tasks aimed to increase revenues and minimize expenses
b. Work diligently to ensure a profitable season
c. Maintain or preferably increase guest satisfaction. Create the “fun and happiness” for all campers and guests to promote goodwill and repeat and referral guests
d. Demonstrate loyalty, excellence and commitment to park and Management e. Accept modifications in job descriptions and duties willingly as needed.

On The Job Certification and Training Requirements:

➢ Managers are required to have knowledge and obtain all National, State, and Local certifications and licenses needed to operate the campground. At least one Manager

➢ Must secure Certified Pool Operator Certification within sixty (60) business days from date of hire

➢ Attend annual Symposium

➢ Attend CAMP within a year of starting position

➢ Attend other educational sessions as directed.

➢ Represent Park at trade shows

Qualifications:

● Preferred: Previous Management Experience and/or a Degree in Hospitality or related field

● Preferred: Previous RV Park /Campground Experience (five years of relent experience)

● Preferred: Previous experience working within the Jellystone franchise

● High school diploma or equivalent

● Must be able to live onsite (Housing provided by employer) or within a 15-minutes’ drive to the park

Physical Demands:
This position is an extremely physically active position. Must be able to remain stationary for long periods of time, stoop, kneel, and crouch. Employee is frequently exposed to outdoor weather conditions (hot and humid, rainy, extreme temperatures, airborne particles)

Travel:
Minimal daily off-site travel should be required on a daily basis. When purchasing we encourage managers to identify vendors that deliver for free or a small fee and to look ahead to ensure that orders are submitted in such a manner that they can be delivered on time. Periodic travel will be required for off-sitetraining.

Benefits:

❖ Health, Dental, Vision insurance

❖ PTO

❖ Commission program

❖ Housing

❖ Flexible schedule

❖ Professional development assistance

This Job Is Ideal for Someone Who Is:

● Dependable -- more reliable than spontaneous

● People-oriented -- enjoys interacting with people and working on group projects

● Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

● Detail-oriented -- would rather focus on the details of work than the bigger picture

● Achievement-oriented -- enjoys taking on challenges, even if they might fail

● Autonomous/Independent -- enjoys working with little direction

● Innovative -- prefers working in unconventional ways or on tasks that require creativity

● High stress tolerance -- thrives in a high-pressure environment.

Job Type: Full-time

Pay: $38,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Camp
• Outdoor work
• Resort

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you willing to live onsite or within 15 minutes of the camp ground
• How many years of camp ground management do you have?
• Do you have experience managing a Jellystone Yogi Bear Camp Resort?

Work Location: In person