Job Summary:

Manages a single department or multiple small departments providing ambulatory patient care services. Ensures staff provides high quality, accessible, cost effective care, and patient focused services to members across the continuum which comply with local, state, and federal requirements. Develops and maintains clinical and nursing practice standards, budgets, and staff development. Manages the planning, development, implementation, delivery and evaluation/improvement of quality out-patient/nursing services that add value and are integrated with nursing standards of practice, service priorities and performance/ outcome measures, as well as with strategic, business and organizational goals/objectives.

Essential Responsibilities:

• Manages the delivery of nursing services and out-patient care which are integrated with business plans and meet or exceed cost, quality, clinical and utilization standards and performance measures.
• Ensures that services meet members physicians and internal clients needs in a changing, competitive health care market.
• Manages, coordinates service delivery and/or programs assigned to assistant manager(s).
• With SCPMG staff develops strategic/business plans to achieve integrated services across the continuum of care.
• Manages and ensures continuous improvement of all clinical practices, services and operations by designing and implementing systems, processes and methods to evaluate and improve patient care across the continuum of care.
• Ensures Assistants and staff provide the highest quality of care and are in compliance with the Nurse Practice Act, NCQA, TJC, federal, state, and local requirements.
• Collaborates with physicians and other health care providers in establishing, implementing, maintaining and evaluating/improving patient care and quality service standards to meet members and internal clients expectations.
• Acts as a patient advocate resolving patient care issues.
• Designs and evaluates processes to improve systems and patient care results across the continuum of care.
• Develops and manages budgets and resource allocations.
• Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service.
• Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff.
• Provides on going staff development.
• Develops, implements and monitors departmental policies and procedures which support the organizations goals/business objectives and ensures they are met.
• Collaborates with Physician Team Leader and Department Chief in developing the level of patient services and the day-to-day operations of the department.
• Manages and resolves human resource, labor relations, employee and department safety, and risk management issues.

#RNMGR 

• Masters degree preferred.
• Actively listens; Communicates well; Takes ownership; Promotes Just Culture; Service Focused; Knows Workplace Safety, LMP & UBT.
• Front Line managerial experience
• Budgeting knowledge

Basic Qualifications:

Experience

· Minimum three (3) years of healthcare supervisory experience or other related clinical area experience.

· OR

· Minimum one (1) year as an Assistant Manager of Ambulatory Care (i.e. ADA RN, JC 06066 or Non RN, JC 06020)

· OR

· Completion of Kaiser Permanente Southern California Postgraduate Fellowship in Health Care Administration and one (1) year of supervisory experience.

Education

· Bachelor’s degree required.

· Graduate of an accredited school of nursing.

· OR

· A current incumbent in job code 06060 (Manager Ambulatory Care Dept RN).

License, Certification, Registration

· Registered Nurse License (California) required at hire OR Registered Nurse License (in the state where care is provided)

· Basic Life Support from American Heart Association

Additional Requirements:

· Knowledge of Nurse Practice Act, TJC, and other local, state and federal regulations.

· Demonstrated interpersonal skills; knowledge of ambulatory care practices/operations/issues.

· Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

· Clinical specialization in area of practice (cardiology) preferred.

• Clinical supervisory experience.

· Master’s degree preferred.

Notes:

• Responsible for two locations Irvine Medical Center, and Kraemer Medical Center.

PrimaryLocation : California,Anaheim,Kraemer II Medical Offices
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri, Sat, Sun
WorkingHoursStart : 08:01 AM
WorkingHoursEnd : 05:01 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-SCAL-01|NUE|Non Union Employee
Job Level : Manager with Direct Reports
Job Category : Nursing Licensed & Nurse Practitioners,RN Manager
Department : Lakeview MOB - Medical Office Admin Services - 0806
Travel : Yes, 50 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

About the Company:
Kaiser