Evaluates capabilities and limitations of new and existing technical tools and systems. Recommends improvements to processes and reporting capabilities. Performs system administration. Acts as liaison between systems users and information technology groups (internal and external). Serves as technical resource on data availability, structure, security, and system interfaces for multiple programs/systems. Develops reports and data bases of significant size and complexity. User requirements vary and generally lack clear definition. Reports may influence outcome of management decisions.

• Consults with end users to determine report and database needs and limitations. Serves as consultant to department staff in interpretation and creation of databases and data reports. Analyzes the implication of changes in data needs on data structures. Serves as technical consultant on new products and technology. Acts as interface between systems group and end users.
• Coordinates systems support. Performs system administration, including system security, software update management, and data dictionary maintenance. Performs master file maintenance. Defines data purge and retention cycles. Monitors data quality and integrity.
• Participates in business improvement project teams. Analyzes impact of process or technical tool changes on existing processes, tools, and interfaces based on knowledge of interdependencies of related functions and systems.
• Delivers training for end users on system. Ensures adequacy and quality of process and procedure documentation. May lead cross-functional user groups in optimizing the use of existing tools and reports. May perform user system training.
• Extracts data from various complex databases for report generation. Develops and generates highly complex ad hoc reports and databases to address specific business needs. Recommends improvements to permanent reports. Designs and develops complex reports and databases to manage business processes. Develops new ad hoc reports to address specific business needs.
• Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.