Description: Job Summary:
Conducts telephone or in-person interviews with study participants. Recruits and consents study participants. Assists in training new study staff in study protocols and provides instruction to study participants. Uses computer software to provide basic data management and generate reports.
Essential Responsibilities:

• Assists in training new study staff in protocols and implementation of study goals/objectives. Provides instruction to participants to teach them how to perform specific study protocols. Prepares computer-generated reports, including statistical tables. Answers participants and providers questions. Screens and recruits participants; obtains consent.
• Schedules examination appointments for study participants. Conducts telephone or in-person interviews with study participants and providers. Reviews questionnaires for completeness and accuracy; checks for inconsistencies; and codes open-ended questions. Assists with all aspects of mailed surveys. Monitors participants progress (e.g., blood pressure, exercise, response to questionnaires, tracking, etc.). Provides basic data management using database software. Maintains all pertinent project records and files. Transcribes data from records to forms.
• Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

Basic Qualifications:
Experience

• Minimum of one (1) year experience in a research/health care environment required
• Bachelors degree may substitute for experience requirement.

Education

• Associates degree OR two (2) years of experience in a directly related field.
• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• N/A

Additional Requirements:

• Experience with computer applications, such as word processing and database software, required.
• Experience in editing/coding questionnaires required.
• Interviewing experience required.
• Excellent interpersonal and communication skills; telephone skills required.
• Familiar with medical terminology.
• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• Bachelors degree OR four (4) years of experience in a directly related field preferred.

Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building C
Scheduled Weekly Hours: 1
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun; Shift start/end times may vary due to operational needs; evening coverage
Working Hours Start: 08:00 AM
Working Hours End: 08:00 PM
Job Schedule: Call-in/On-Call
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee
Job Level: Entry Level
Department: Oakland Reg - 2000 Broadway - RI Medical Records_Recharge - 0201
Pay Range: $24.47 - $31.62 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest