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Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Makes members/patients and their needs a primary focus of ones actions; develops and sustains productive member/patient relationships. Greets each member with a smile, eye contact, proper tone and welcoming body language. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Builds rapport, cooperative relationships and displays appropriate empathy with members/patients. Considers how actions or plans will affect members; responds quickly to meet member/patient needs and resolves problems. Follows processes, handles higher level customer issues, to include eligibility, benefit and billing concerns. Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. Responsible to collect all patient financial liabilities.
Qualifications:
Float Position with 100% travel to cover all Colorado KP locations when needed
Other
Hospital
$77k-98k (estimate)
02/09/2023
07/07/2024
LOMITA, CA
>50,000
2007
THELMA NERI
$50M - $200M
Hospital
The job skills required for Patient Registration Associate include Verbal Communication, Customer Service, Problem Solving, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Registration Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Registration Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Registration Associate positions, which can be used as a reference in future career path planning. As a Patient Registration Associate, it can be promoted into senior positions as an EHR Certified Application Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Registration Associate. You can explore the career advancement for a Patient Registration Associate below and select your interested title to get hiring information.