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Kaiser Permanente
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Wailuku, HI | Full Time
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Patient Access Services Clerk; Full-time, Day, MMMC
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$41k-50k (estimate)
Full Time | Hospital 3 Months Ago
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Kaiser Permanente is Hiring a Patient Access Services Clerk; Full-time, Day, MMMC Near Wailuku, HI

Job Summary:
Under indirect supervision, performs variety of patient registration, telephone, reception and other clerical duties; determines proper financial class; maintains database integrity of systems; maintains quality and professional care of patients requiring medical attention; educates parties regarding business practices and insurance coverage; assists patients/families in meeting their financial obligations.
Essential Responsibilities:
  • Greets patients, referring them to appropriate areas of hospital, clinic, or department.

Qualifications:

Basic Qualifications:
Experience


  • N/A

Education

  • High school diploma GED, or equivalent.
License, Certification, Registration
  • N/A
Additional Requirements:

  • Previous office/clerical experience.
  • Demonstrated knowledge of and skill in customer service, oral communication, and written communication.
  • Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
  • Talking to co-workers, customers, outside vendors, and on the telephone.
  • Reading, writing, speaking and understanding English.
  • Training/giving and receiving instructions.
  • Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration and alertness.
Preferred Qualifications:

  • Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
  • Six months medical front office experience
  • Demonstrated knowledge of and skill in customer services (e.g. AIDET).
  • Demonstrated working knowledge of medical terminology.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$41k-50k (estimate)

POST DATE

02/28/2024

EXPIRATION DATE

06/13/2024

HEADQUARTERS

LOMITA, CA

SIZE

>50,000

FOUNDED

2007

CEO

THELMA NERI

REVENUE

$50M - $200M

INDUSTRY

Hospital

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