This manager role is part of the Analytics Insights Team, sitting within KP’s Markets Outside California Health Plan Analytics Team (an 80-strong group covering a broad array of analytics from care continuum performance to network optimization). The Analytic Insights team is a small group of senior consultants tasked with connecting each market’s financial performance with its strategies (spanning care delivery operations, network management, product strategy,…). This role oversees a team of two individual contributors and will collaborate closely with the senior consultants to facilitate analyses, provide technical support, and assisting in communicating insights.

Critical skills and experience needed:

• Deep understanding of healthcare economics and health plan functions
• Excellent technical analytical skills and ability to analyze complex datasets
• Strategic thinking – anticipate connections between teams and strategies
• Communication – ability to convey complex analyses to senior leadership 

We are a growing team delivering new analytical capabilities and engaging with senior leaders who are excited by the work. The Analytics Insights team is a diverse and high-performing group with experience from different parts of KP, and from non-KP health plans and delivery systems. The pre-requisites of deep technical skills and excellent communication has resulted in a team of folks who are passionate about solving complex problems and who enjoy sharing and collaborating with team members on those problems.

• Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; training and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst team members; executing performance management guidelines and expectations; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement.
• Manages designated work unit by translating business plans into tactical action items; ensuring all policies and procedures are followed; delegating tasks to meet goals and objectives; overseeing the completion of work assignments; aligning team efforts; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; removing obstacles that impact performance; and guiding performance and developing contingency plans accordingly.
• Manages the development, implementation, and automation of business and reporting solutions by partnering with stakeholders to ensure their design, planning, and implementation needs are being met while ensuring consistency and coherency of output; reviewing and approving results; ensuring data reports, visualizations, and/or interactive Business Intelligence (BI) reports meet established standards; reporting to senior-level stakeholders on key findings; and identifying needs for the development and implementation of additional reporting solutions.
• Manages strategic data-informed decisions by consulting with senior-level clients and leadership to identify and clarify key business needs across functional areas, business and/or clinical lines; managing the development of outcomes and process measures; reviewing the translation of business requirements; determining data/information needs and data collection methods; leading the development of analysis plans; reviewing the impact of business decisions on clients, customers, and/or members; collaborating with clients and staff to identify opportunities and methods to improve efficiencies with analysis; ensuring end-users are supported and trained; and reviewing documentation of processes and deliverables.
• Manages data analysis interpretation by reviewing findings and their application to contextual settings; reviewing insights, reports, and presentations to ensure a compelling story for stakeholders to enable and influence decision making; and sharing insights with internal and/or external audiences.
• Manages data preparation for analytic efforts by integrating and consolidating data; ensuring data quality and accuracy; approving process improvements and recommending system changes to enhance overall quality of the data; escalating issues to ensure remediation as appropriate; and reviewing complex or high-profile data sets.
• Manages data and information collection on targeted variables in an established systematic fashion by reviewing and approving data sources; providing guidance and review regarding data collection methods and analysis; leading routine data refresh and update; reviewing the development and/or delivery of tools for electronic data collection; ensuring users are trained and supported; and auditing documentation.
• Manages the execution of creative data analytic approaches leading to actionable outcomes by reviewing data design and analysis; approving metrics to be analyzed; defining, calculating, and validating algorithms; reviewing and approving results of analyses; and providing technical support on complex analyses including inferential and/or predictive statistics.