These positions typically assist a Manager or Director of Social Services by functioning in one of two roles: (1) managing the daily operations of an entire Social Services department or (2) managing the daily operations of an assigned service(s), programs(s) or function(s). In a Home Health department or hospice, the Assistant Manager of Social Services may assist the Home Health and;or Hospice Manager by managing the day to day operations of Social Service programs; providing clinical and administrative supervision to licensed social workers; developing social services budget, business and service plans; implementing quality management/improvement programs for social services; developing and implementing social and services policies, procedures, protocols and clinical practices/ standards.

• In any of the above described role functions, these positions assist the Department Director or Manager to: Plan, develop, implement, maintain and improve/evaluate social services; policies and procedures.
• Delivery of social work programs/services.
• Quality management.
• Fiscal management, and patient/community planning services.
• Manage staff (including staff deployed to multiple departments and locations).
• Ensure competencies.
• Provide clinical leadership and supervision/consultation.
• Develop, implement and monitor the quality management programs for social services.
• Assess and analyze staff development needs.
• Develop and/or present educational/development services that support the delivery of high quality social work.
• Develop and manage departmental budget and costs including identification and implementation of opportunities for improved services, value enhancement, and cost reduction/management.
• Manage (including collaborating with human resources) and resolve human resources, labor relations, employee performance issues.
• Safety and risk management issues on a first level basis.
• Analyze and implement appropriate staffing levels and skill-mix.
• Recommend, develop, and implement new programs enhancing quality of care and services to specialized patient populations.
• Participate in writing and/or developing grant proposals.
• Identify community resources; collaborate with community organizations in developing new programs and enhancing community services for members and other users of our services.
• Collaborate/consult with medical center physician chiefs, departmental managers, other users of social work services, regional departments, and health plan members on psycho-social matters/service needs and ensures that service is provided in an integrated and comprehensive manner.
• Identify issues which interface with service delivery and develop techniques to resolve them.
• Ensure compliance with federal, local and state regulatory/compliance standards.