JOB SUMMARY

This position reports to the Owner and is responsible for consistently delivering an

exceptional parent/child experience in the Academy in order to drive education, operations, and

marketing for improved profitability. A commitment to Kiddie Academy’s mission of “Awakening

possibilities through Life Essentials®” is imperative. This position assumes the responsibility of

and oversees all operations and education functions of the Academy.

ESSENTIAL FUNCTIONS and DUTIES

• Recruits, identifies and hires the best candidates, improving the Academy’s operations and

education functions with each new hire. Maintains a fully staffed Academy through succession

planning and timely hiring. Prepares, posts and modifies as needed weekly staffing schedule.

Submits new staff to licensing representatives for approval and maintains up to date human

resources files.

• Accurately assesses the strengths and developmental opportunities of all staff. Trains,

develops and inspires top talent, using performance management tools/processes. Trains staff to

plan and implement creative, developmentally appropriate programs for all children. Recommends

merit raises for staff when applicable.

• Promotes teamwork by creating a positive and rewarding atmosphere where people want to come to

work each day. Inspires others to excel; involves the team in decision making and consistently

recognizes individual and team performance while maintaining a high retention rate for top talent.

• Analyzes key business metrics and results to identify performance strengths and opportunities.

Recommends impactful solutions that drive results.

• Under the franchisee’s direction, familiarizes self with Academy budgets to ensure that all

resources are managed effectively and within budgetary constraints and may assist with drafting new

budgets each year.

• Manages all salary expenses and other controllable expenses within budgeted amounts and

according to prescribed guidelines of compensation plan. Tracks all monetary transactions with

customers and vendors as approved by the franchisee.

• Develops and maintains strong working relationships with all State licensing authorities,

approved vendors and community contacts. Meets with licensing specialists during inspections and

reports to the franchisee on a timely basis.

• Oversees the physical condition of the building and contents; seeks approval from the

franchisee and requests repair work as needed. Obtains estimates and coordinates repairs with

vendors. Monitors janitorial work performed and reports any issues to the franchisee.

• Communicates clear priorities and relevant information in a timely manner throughout the

Academy. Establishes clearly specified goals and action plans, assigning accountability and

follows-up. Creates a disciplined culture that is focused on flawless execution.

• Creates an exceptional parent/child experience using operational tools, excellent

communication skills and personal leadership. Anticipates their needs and considers the impact of

all decisions and actions. Ensures management is available to greet parents during peak hours

(7:00-9:00 AM and 4:00 -6:00 PM).

• Responds and follows up on all enrollment inquiries. Gives prospective customers tours of the

facility and detailed information about Kiddie Academy’s philosophy, mission, core values,

programs, and procedures. Responsible for keeping disenrolled customers to a minimum; determines

reasons for dis-enrollments and addresses problem areas which contribute to student turnover.

• Represents and reinforces the brand in a positive manner through crisp visual presentation and

quality of staff. Creation of monthly newsletter for the Academy, as well as other necessary

communication for the team members or others that will help ensure successful operation of the

business.

• Completes State requirements for approved continued education training of required clock hours

during the licensing year. Ensures that the Academy complies with all Federal, State, Local and

Kiddie Academy requirements and laws.

• Supports and leads new Kiddie Academy initiatives. Facilitates the learning and adaptation of

all new programs and business imperatives, while upholding the values and integrity of Kiddie

Academy.

• Ensures that the Kiddie Academy proprietary Life Essentials® curriculum is presented as

intended; ensuring that teachers can speak to the curriculum and what children are learning.

• Plans Academy activities and actively participates in team meetings, training sessions, open

houses, family/community activities, and planning sessions.

• Performs regular observations of classrooms to provide feedback and direction that ensures the

Kiddie Academy curriculum is being utilized as expected and learning is accomplished.

• Actively manages the process for accreditation and maintaining quality standards and

procedures.

• Ensures that quality control programs are sound and meet all State and Kiddie Academy

requirements.

• All other duties as assigned.

JOB QUALIFICATIONS:

• Bachelor’s degree in early childhood education or a related education field

• A minimum of two years’ experience as a center director or assistant director

• State required director’s credential

• Knowledge and experience working with early childhood National and State accrediting agencies

• Knowledge of the early childhood field and developmentally appropriate practices; thorough

understanding of child development in early childhood education setting

• Previous experience in and/or knowledge of training, coaching or mentoring mechanisms

• The ability to work independently and as a team member

• Exemplary commitment to customer service

• Must be an effective outward communicator and listener