1 General Manager Job in Eagleville, PA
SORT BY
K
K9 Resorts of Audubon is Hiring a General Manager Near Eagleville, PA
General Manager, Luxury Pet Boarding/Day Care
The General Manager is responsible for planning, directing and overseeing the day-to-day operations of the business. The General Manager is responsible for overseeing and leading the work of all departments, making sure all the procedures and policies are in place and are being followed. They are entrusted to ensure the mission and values are protected and upheld.
The General Manager is responsible for planning, directing and overseeing the day-to-day operations of the business. The General Manager is responsible for overseeing and leading the work of all departments, making sure all the procedures and policies are in place and are being followed. They are entrusted to ensure the mission and values are protected and upheld.
The General Manager is responsible for the leadership and functionality of the department supervisors and assistant manager to make sure that our business can run smoothly and efficiently. They are to protect, train and lead an exceptional guest and client experience. The General Manager will lead, educate, and inspire the staff.
Essential Job Functions:
- Brand Ambassador. Seeks out ways to maintain a good reputation in the community.
- Hires and manages all staff.
- Maintain employee retention through succession planning and annual reviews
- Empower employees to take responsibility for their jobs, values, and goals.
- Delegate responsibility and expect accountability and feedback.
- Maintain communication platforms with the team to encourage growth and education through coaching, reviews, and timely feedback.
- Maintain open door policy with both staff and clients.
- Keep up with the latest trends in our field by attending workshops and seminars related to the industry.
- Oversees the full-time day-to-day operations of the business.
- Responsible for staff payroll.
- Oversees the maintenance of the building. Responsible for all building upgrades and repairs.
- Handles all advertising and marketing of the business.
- Visits local veterinarians, groomers and other pet professionals with brochures and information.
- Arranges purchasing of products needed to run the business.
- Handles high-level customer complaints personally, or oversees they are handled appropriately by an Assistant Manager.
- Responsible for the overall successful operation and running of the business.
- Only the owner/general manager will speak on behalf of their franchise location.
- Forwards all requests for information related to the franchise in general or the brand in general to the corporate office.
- Has the ability to complete any job requirement of any staff member.
- Monitor P&L monthly and control expenses.
- Create, monitor and report KPI’s.
- Develop, monitor and audit of the annual budget.
- Hold monthly staff meetings and weekly huddles.
QUALIFICATIONS:
Education and Experience:
- Minimum of 3-4 years managerial experience in the luxury pet care or hospitality industry.
- BA or equivalent recommended
Job Requirements:
- Must be trained and approved through K9 Resorts franchisee training program.
- Must complete Learning Zen
- Customer service-oriented
- Must work any shift outside of their schedule upon request of the Owner
- Weekend and Holiday hours are required
Technical Skills:
- Computer skills including knowledge of Microsoft Office.
- Proficient written and spoken communication skills.
- Knowledge and experience in business, supervision and management.
- General knowledge of various employment laws, practices and employee relations.
- Excellent public speaking skills
Personal Characteristics:
- Outstanding interpersonal relationship building and employee coaching and development skills.
- The ability to retain a high level of confidentiality.
- Stress tolerance – must be able to remain calm under highly stressful and unexpected situations.
- Must be dependable and responsible.
- Must be able to communicate with all types of people, remain calm, mediate and problem solve.
- Must be of moral and ethical character.
- High level of emotional intelligence
- Salesmanship personality and comfort
- Ability to multitask
- Strong ability to adapt to change and support company directives
- A Can-Do - "It is my job" attitude
- A commitment to never let staff/clients see you sweat
- High level of confidence
Job Type: Full-time
Salary: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to commute/relocate:
- Audubon, PA 19403: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Job Summary
JOB TYPE
Full Time
SALARY
$84k-112k (estimate)
POST DATE
08/17/2023
EXPIRATION DATE
06/06/2024
Show more
The job skills required for General Manager include Customer Service, Leadership, Coaching, Accountability, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a General Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by General Manager. Select any job title you are interested in and start to search job requirements.
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
