EDUCATION AND EXPERIENCE: Industry certificates from IICRC in water, fire and smoke restoration, NADCA, RIA a huge plus. Prior experience in Xactimate, Solitare, and other industry programs. High School diploma or equivalent required. Must be able to organize, direct and control multiple activities (and perform them when necessary), exercise good business judgment in making daily operating decisions with short-term and long-term interests of the Company in mind, work effectively and cordially with a wide variety of people and situations, both pleasant and unpleasant, maintain the integrity of highly confidential business information, communicate effectively verbally and in writing, respond effectively with time pressures, stress and rapid change . Employee must possess exceptional customer service skills. MUST have a clean driving record and possess a valid driver's license. Must be able to perform all physical requirements of the job including bending, reaching, lifting, loading, unloading & be able to lift 75lbs. Driver’s License is a must.