4 Parts Counter Associate (Call Center) Jobs in De Pere, WI
JX Truck Center is Hiring a Parts Counter Associate (Call Center) Near De Pere, WI
Reporting to the Parts Director, the Phone Center Representative will answer inbound phone calls from customers to generate parts sales. The associate will need to possess exceptional communication (phone and computer) skills. The associate will need to collaborate with other Phone Center team members to resolve customer questions.
Shift: Multiple shifts available
Pay: $60,000/yr. (salary commission based on your sales)
Essential Duties and Responsibilities:
- Communicate with customers via phone, email and/or chat.
- Provide prompt responses to customer inquiries with courtesy, accuracy and professionalism.
- Generate sales leads.
- Data enter information into the CRM to include:
- Customer contact information.
- Product interest information.
- Collaborate with other call center associates to resolve customer questions.
- Other duties as assigned.
Minimum Qualifications:
High School Diploma, college degree preferred.
- Preferred 2 years of parts counter experience
- Understands all basic truck systems
- Able to use Business System for daily tasks
- Ability to communicate effectively over the phone and in writing.
Excellent customer service skills.
High degree of attention to detail .
- Ability to multitask in a fast paced environment.
Computer experience with Google Applications required.
- Disciplined, with good organizational and time management skills.
- Reliable attendance required.
- Able to work with minimal supervision.
JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Experience
Required- 2 year(s): Truck industry
Education
Required- High School or GED or better
Licenses & Certifications
Required- DL
Skills
Preferred- Phone Skills
- Sales Skills
- Google Apps
- Computer Skills
- Communication Skills
Behaviors
Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
Motivations
Preferred- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Job Summary
Full Time
$31k-40k (estimate)
04/04/2024
06/03/2024
The job skills required for Parts Counter Associate (Call Center) include Customer Service, Communicates Effectively, Time Management, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Parts Counter Associate (Call Center). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Parts Counter Associate (Call Center). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Parts Counter Associate (Call Center) positions, which can be used as a reference in future career path planning. As a Parts Counter Associate (Call Center), it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Parts Counter Associate (Call Center). You can explore the career advancement for a Parts Counter Associate (Call Center) below and select your interested title to get hiring information.
If you are interested in becoming a Parts Counter Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Parts Counter Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Parts Counter Associate job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Parts Counter Associate jobs
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Step 3: View the best colleges and universities for Parts Counter Associate.
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