Are you a tech-savvy customer service professional looking to advance your career with a company that appreciates you, encourages your growth, and empowers their employees to succeed? We’re looking for a Jr. Scheduling Coordinator to work on-site at our corporate office in Irvine, CA!

About JWilliams Staffing

JWilliams Staffing is the Real Estate Industry’s leading recruitment agency and provider of temporary and temp-to-hire talent. Our team is a dedicated group of people who are putting the real estate industry to work – finding and matching the best professionals with the best opportunity, one job at a time.

Purpose of the Scheduling Coordinator

The Jr. Scheduling Coordinator plays an integral role in client satisfaction, receiving client orders for temporary staffing via phone and email, contacting candidates to fill orders for staff assistance, and providing excellent customer service.

Benefits

• Pay is $20/hour, with increase to $22/hour after 90 days with acceptable performance.
• $3.00 shift differential for working Saturday and Sunday (plus regular hourly rate).
• Career building skills and opportunities for growth
• We provide experience with recruiting
• Networking events/chance to see the inside of the industry we service
• We promote from within
• Each scheduler has a Team Mentor
• Overtime opportunities
• Paid Time Off (PTO)
• Extra PTO added if you work Holidays
• Team bonding events
• Medical, Dental, Vision, and Life Insurance

Job Responsibilities

• Process temporary staffing requests (take client’s orders, enter orders into CRM software, fill orders utilizing our database of active candidates, & send order confirmations).
• Communicate effectively with clients and candidates to understand their preferences and tailor job assignments accordingly.
• Develop and maintain strong relationships with clients and candidates, identifying opportunities for upselling.
• Keep up with incoming calls in a busy call center.
• General administrative and office assistance.
• Accurately input order and client information into CRM (Avionte).
• Follow up with clients regularly.
• Back up scheduling team members as needed.

Job Requirements

• Customer service experience is absolutely required (Experience in fast-paced environments such as Barista, Medical Scheduling, Dispatchers, Call Centers, Brand Ambassadors, Retail, Customer Service, etc. highly preferred).
• Sales experience preferred.
• Strong computer skills a must; experience with CRM or Avionte a plus.
• Weekend Availability required. The fixed schedule for this role is Thursday-Monday.
• Familiarity with residential real estate/the apartment industry a plus.
• Ability to perform tasks accurately & independently with exceptional attention to detail.
• Ability to go the extra mile to engage and provide an excellent client experience.
• Strong phone handling skills and active listening.
• Possess strong written and verbal communication skills.
• Ability to set priorities and stay organized.
• Ability to adapt and “go with the flow” enthusiastically.

Apply TODAY for immediate consideration!

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JWilliams Staffing, Inc. An Equal Opportunity Employer M/F/Disability/Veterans.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to local Fair Chance Ordinances. JWilliams Staffing participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. JWilliams Staffing complies with all federal E-Verify rules and responsibilities, and provides required federal postings in an electronic format to all candidates and employees via the JWS online portal.

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Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Every weekend

Work setting:

• In-person
• Office

Ability to Commute:

• Irvine, CA (Required)

Ability to Relocate:

• Irvine, CA: Relocate before starting work (Required)

Work Location: In person