The Housekeeper is responsible for ensuring facility and outdoor area cleanliness in a manner that upholds the JWCH mission to improve the health status and well-being of under-served segments of the population of Los Angeles County through the direct provision of health care, health education, services, and research. This position will ensure smooth and consistent facility and residence operations.

The New Beginning Program, is dedicated to providing Interim Housing for individuals experiencing homelessness, guiding them towards recovery and an enhanced quality of life. It's important to note that some individuals in the program may also grapple with mental health and substance abuse issues, which can manifest in challenging behaviors such as yelling, cussing, and angry outbursts.

New Beginning's Interim Housing program is designed to support homeless individuals on their journey to recovery and an improved quality of life. By understanding and addressing mental health and substance abuse issues, we aim to guide our clients toward positive behavioral changes and successful integration into Permanent Supportive Housing.

Principal Responsibilities:

1. Performs job functions as prescribed by job description, established policies, and agency/facility procedures within defined scope of education, training and responsibilities.
2. Cleans facility floors and surfaces using prescribed cleaning methods and procedures.
3. Mixes appropriate proportions of cleaning and disinfecting materials following safety protocols.
4. Sanitizes, dusts, mops and sweeps client room, outside garden area, laundry room, computer lab, staff lounge, case manager’s offices, staff restrooms, hallways, utility rooms and administrative offices.
5. Cleans and disinfects client bathroom and public restrooms.
6. Cleans mirrors and windows along with polishing fittings and fixtures.
7. Creates and maintains inventory of cleaning supplies and equipment.
8. Inform Residence & Food Coordinator and Program Manager of any cleaning equipment that may need repair or replacement.
9. Mix appropriate quantities of cleaning liquids and chemicals in accordance to safety procedures set by the Administration management.
10. Inform Residence & Food Coordinator and Program Manager about any client complaints or building hazards and assists in addressing it.
11. Maintains a clean and organized storage area for cleaning equipment and supplies.
12. Follows highest standards of cleanliness. Follows all federal, state and corporate policies, health codes.
13. Coordinates with laundry services to ensure that cleaning rags are available on a constant basis.
14. Follows procedures to properly clean medical equipment.
15. Uses proper mop heads for designated rooms, and follow color directions to ensure the proper sanitary guidelines.
16. Cleans community rooms by taking out trash, sweeping, mopping, clean windows, & mirrors, and counters.
17. Supports ongoing quality assurance and improvement activities
18. Assists with efforts to assess and improve client satisfaction regarding facility services
19. Participates in and assists with professional development activities
20. Maintains confidentiality at all times.
21. Responsibility and accountability for adherence to organizational and department standards and policy.
22. Observes department and contract guidelines concerning coverage, absences, investigations, and other reports in accordance with agency procedures,
23. Self-identifies and supports a system for staff to identify potentially unsafe systems/processes/situations and takes initiative to ensure problem solving with appropriate response that is clearly documented
24. Observes department guidelines to conduct personal business during breaks and lunch hour,
25. Projects a positive professional image, adheres to organizational dress code, and ensures that all staff follows guidelines
26. Participates in organizational and community programs/committees
27. Demonstrates a willingness to accommodate requirements or changing priorities in the workplace.
28. Supports Residence Manager with meetings as required,
29. Facilitates or participates in all safety programs, which may include involvement or staff assignment to an emergency response team,
30. Performs other duties and tasks as may be required or assigned.

Requirements:

1. Minimum 2 year of experience in facility housekeeping service
2. Ability to communicate effectively
3. H.S. Diploma or G.E.D.
4. Knowledge of Custodial Fundamentals including, Steamer Training Completion, Chemical/Safety Training Completion & Floor Care Certified
5. Light work – exert/lift up to 50-75 lbs. force occasionally, and/or up to 30-15 lbs. frequently

*All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated and boosted against COVID-19.

JWCH Institute, Inc., offers competitive salaries for all positions. Full-time employees working at least 30 hours per week are eligible for medical, dental, vision, and life insurance. Full Time Employees are also provided a monthly allowance which can be used towards insurance premiums. The agency offers vacation, sick leave, 13 paid holidays, jury duty pay, direct deposit, credit union access, and an Employee Assistance Program. In addition JWCH offers a 401(k) Profit Sharing plan to employees who work a minimum of 1,000 hours per fiscal year.

Wesley Health Centers JWCH Institute is an Equal Opportunity Employer