7 Customer Experience Supervisor Jobs in Orem, UT
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Just Ingredients is Hiring a Customer Experience Supervisor Near Orem, UT
- Lead and manage a team of committed Customer Experience team members, ensuring exceptional service and adherence to company standards.
- Implement customer service training programs and strategies for improved customer satisfaction.
- Use everyday customer interactions to gather and report on critical data to company leadership and other organizations, such as product management, marketing, and sales.
- Demonstrate a deep understanding of the customer journey, from the initial exposure to long-term commitment, and employ strategies to foster customer loyalty and drive sales over time.
- Possess a strong knowledge of social media platforms and direct message (DM) interactions, utilizing these channels effectively to engage with customers and address their inquiries or concerns.
- Works with the leadership to establish customer service policies, FAQs and feedback systems.
- Proactively handle customer issues and provide timely feedback to the team.
- Foster a positive and safe team environment, facilitating growth and performance feedback.
- 3-5 years of working in a fast-paced social media heavy / e-commerce setting.
- 2 years leading a customer experience or customer service team.
- Strong understanding of current social media trends.
- Proficiency in handling high-volume, complex customer interactions.
- Effective at making decisions and solving problems under pressure.
- Exceptional verbal and written communication skills.
- Diplomatic conflict resolution ability while upholding company policies.
- Empathetic and composed under pressure.
- Spanish language ability
- Experience with Gorgias, Shopify, Route and/or other customer service software
- Marketing and/or sales experience in an ecommerce environment
- You live in or near Utah County and are willing to work in our Orem, Utah, office at least 2.5 days each week.
- You enjoy solving challenges and fostering a team-oriented environment.
- You genuinely enjoy people and value diverse individuals from all backgrounds and communities.
- People enjoy working with/around you and are inspired by your work ethic and ability to set appropriate boundaries.
- A chance to work in a fun and rapidly growing business that's putting good out into the world.
- Opportunities to grow and contribute in a fast-paced startup work environment.
- Professional growth as you're exposed to new and different work that you may not have done before.
- Autonomy to bring your creative ideas to bear in your work, blended with helpful feedback that will enable you to grow in your role and beyond.
- An employee discount and annual Just Ingredients Shop credit.
- Samples of new Just Ingredients products.
- Health and dental insurance for you and your family.
- Generous, flexible paid time off and parental leave.
- A monthly gym stipend.
- Access to corporate passes to Sundance Resort (winter and summer activities).
Job Summary
Full Time
$60k-79k (estimate)
04/11/2024
04/23/2024
The job skills required for Customer Experience Supervisor include Customer Service, Problem Solving, Leadership, Commitment, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Supervisor positions, which can be used as a reference in future career path planning. As a Customer Experience Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Supervisor. You can explore the career advancement for a Customer Experience Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Supervisor job description and responsibilities
Responsible for overseeing the hiring and training of customer experience personnel to ensure an effective workforce.
02/22/2022: San Jose, CA
Build a strong team and shape staff behaviors to accomplish desired results.
03/03/2022: Laramie, WY
Provides direction to the Customer Service Division by assigning, directing and reviewing work of staff.
03/24/2022: Norfolk, VA
Responsible for the day-to-day performance of a small group, either a team, a department or a shift.
02/09/2022: Grand Rapids, MI
Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
02/07/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Supervisor jobs
Have a customer-centric approach to work.
02/11/2022: Trenton, NJ
2+ years of work experience in a similar position.
02/04/2022: Anderson, IN
Proficient knowledge of customer service and standard office practices and procedures.
01/28/2022: La Crosse, WI
Bachelor’s degree or equivalent combination of education and experience.
03/05/2022: Washington, DC
Previous experience as an operations supervisor or similar role.
02/17/2022: San Antonio, TX
Step 3: View the best colleges and universities for Customer Experience Supervisor.
Similar Jobs
Popular Articles
