PARTY HOST MANAGER

INTRODUCTION

The Birthday Party Manager organizes all aspects of birthday parties including contacting interested individuals, building reservations on Centeredge, and scheduling staff.

PRIMARY JOB RESPONSIBILITIES

• Facilitate creative and entertaining birthday parties
• Schedule, coordinate and manage birthday party requests
• Create a fun and enthusiastic environment for all guests
• Organize and implement birthday activities
• Supervise and schedule party staff
• Maintain reservations and prepare reports
• Oversee/provide clean up following parties
• Manage Party Team Lead
• Ensure that party sheets are completed both accurately and on time
• Daily party schedule
• Pizza spreadsheet
• Sources, orders, and maintains inventory of party supplies
• Partner with Marketing team to develop and facilitate a marketing plan to drive more parties
• Mailchimp
• Social Media
• Onsite advertisement
• Manages call log
• Maintains open communications with management of scheduled events
• Develop and implement post-party follow up and referral process
• Assists and supports front desk staff on all birthday related questions/concerns
• Operates Point of Sale (POS) system including deposits and party transactions
• Provides or performs other services or duties as required by General Manager

ADDITIONAL RESPONSIBILITIES

• Cash Management
• Cashing in and counting down tills
• Reports any variance to the General Manager
• Change requests

SKILLS AND KNOWLEDGE

• Excellent organizational skills with the ability to prioritize workload and multi-task in a fast paced environment
• Ability to handle multiple assignments on a timely basis with a high degree of accuracy
• Communicates clearly and in a friendly manner.