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BASIC FUNCTION:
Receives and routes incoming calls and greets visitorsof Fowler Christian Apartments while serving at the front desk. Provides general information and assistanceto the public; assists with various administrative and clerical duties;performs routine office support functions including filing, copying and mail distribution. Maintains office and resident services byorganizing office operations and procedures, controlling correspondence.
You areresponsible for ensuring all residents, family members, teammates, and otherguest have a positive and caring experience.
ESSENTIAL DUTIES/TASKS:
Promptly answers all incoming callswith proper telephone etiquette; must sound professional, credible, pleasant,and sincere.
Directs visitors to their properdestinations in accordance with JFC’s practices and management direction.
Provides general informationregarding JFC’s functions and responds to routine inquiries from customers andthe public.
Refers non-routine, sensitiveand/or complex requests for information to appropriate staff.
Responsible for contactingemergency response in the event of an emergency.
SchedulingTransportation (FCA)
CollectingFees
Weeklycheck cashing at allotted times
Pettycash reimbursement/reconciliation as needed.
AncillaryFees accounting and transfer to AP
Input resident charges (transportation and maintenance)
Activeparticipant in a community committee, i.e., Grandfirends or DE&I.
Worksclosely with Resident Council
Invoicecoding
Rundaily and weekly census report.
Inputwork orders
Runweekly work order report.
Orderingof office supplies and hospitality supplies
Answerthe telephones and watch the cameras.
Picksup and distributes interoffice mail daily.
Workwith teammates to provide a high standard of service for all residents.
Assistresidents with various requests/problems/concerns.
Otherduties as needed and/or assigned by Manager.
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
Must possess a high schooleducation. College and/or secretarialtraining are desired.
Ability to type and usegeneral office equipment and have computer knowledge.
EOE
M/F/D/V
Full Time
$34k-44k (estimate)
04/12/2023
06/10/2024
fowlercommunities.org
Dallas, TX
50 - 100