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IT Support Specialist
Judge Group Austin, TX
$71k-87k (estimate)
Full Time | Business Services 1 Month Ago
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Judge Group is Hiring an IT Support Specialist Near Austin, TX

Job Details

Location: Austin, TX
Salary: Depends on Experience
Description: Our client is currently seeking a IT Support Specialist to work onsite in various locations across Austin, TX. Please Note: This position will require a valid drivers license and the ability to operate a company vehicle.
This job will have the following responsibilities:
  • We are looking for an IT Support Specialist to join our team and provide technical assistance to our employees and clients.
  • You will be responsible for resolving issues related to hardware, software, network, and security
  • Main Responsibilities
  • Provide helpdesk support to employees and clients via phone, email, chat, and remote access
  • Troubleshoot and resolve issues related to Windows, Office 365, Azure AD, Intune, Microsoft Dynamics, Microsoft POS, and other applications
  • Configure and manage Intune devices, policies, and profiles
  • Monitor and maintain the security and performance of the IT infrastructure and devices
  • Coordinate with vendors and service providers for hardware and software procurement, installation, and maintenance
  • Create and update IT documentation, manuals, and procedures
  • Train and assist users on IT policies and best practices
Qualifications & Requirements:
  • Minimum 2 years of experience in IT support or administration
  • Potential for leadership opportunities down the line for more Senior applicants
  • Strong knowledge of Windows operating systems, Office 365, Azure AD, Intune, and Dynamics
  • Familiarity with Microsoft security tools and solutions, such as Defender, MFA, and ATP
  • Basic knowledge of network configuration, protocols, and troubleshooting
  • Excellent communication, problem-solving, and customer service skills
  • Additional Success Factors:
  • Intune expertise
  • Microsoft, network, and cyber security certifications are a plus
Required: Valid Driver's License and the ability to operate company vehicles as needed
Contact:
This job and many more are available through The Judge Group. Please apply with us today!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$71k-87k (estimate)

POST DATE

03/28/2024

EXPIRATION DATE

03/28/2024

WEBSITE

judge.com

HEADQUARTERS

FORT MYERS, FL

SIZE

3,000 - 7,500

FOUNDED

1970

TYPE

Private

CEO

TINA GANNON

REVENUE

$200M - $500M

INDUSTRY

Business Services

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The Judge Group provides staffing, corporate training and digital consulting services.

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