TITLE Manager – Quality Assurance
COMPANY JTEKT Automotive North America
DEPARTMENT Quality Assurance
LOCATION Morristown, TN CLASSIFICATION Salaried Exempt
REPORTS TO Manager – Plant (JATM) GRADE 207
Summary/Purpose
This position will provide leadership for quality assurance and quality control functions. QM is to lead team to ensure the Customer Specific Requirements are met which include the authority to stop production if CSR’s are not met.
Essential Duties and Accountabilities:

• Lead and monitor primary functions of quality assurance and quality control functions including acting as management representative for customer and quality system requirements; facilitating product validation, receiving inspection, calibration, and conformance test systems; and supporting daily priorities.
• Develop strategy to satisfy customers, shareholders, and team members.
• Participate as key member of JTEKT leadership team helping to set direction for organization and support continual improvement.
• Observe departmental performance, analyze cause & effect, and take appropriate action.
• Develop and be accountable to operating plan and financial commitments.
• Communicate operating plan targets, action plans, and status on a regular basis to all members.
• Promote continuous improvement in safety, quality, delivery, and cost performance through Kaizen and leading positive change.
• Support staff, specialists, and team members by providing training, instruction, and leadership with regards to their personal growth and job performance.
• Support JNA initiatives for synergistic systems that will benefit JNA in total.

Supervisory Responsibilities:

• This position is responsible for supervising employees in accordance with policies and procedures.

Job Knowledge, Skills and Abilities:

• Leadership skills with ability to motivate large groups.
• Positive attitude, highly motivated, and high energy level.
• Good interpersonal skills and ability to promote a team environment.
• Solid problem solving skills using a variety of statistical and root cause tools.
• Excellent written and oral communication skills.
• Ability to handle stressful situations.
• Excellent organizational skills that promote efficiency and leadership.
• Budget preparation and control experience.
• Ability to correct negative behavior fairly and consistently.
• Flexible working hours, overtime and travel required.
• Knowledge and experience in quality systems and quality standards; blueprints and tolerance standards; metrology; and materials science.
• High-volume manufacturing experience with machining, assembly, or die casting (optional).
• Tier-1 automotive industry experience (optional).
• Ability to work overtime is an essential function of the position.

Education and Experience:

• Bachelors in Engineering or related field
• 5 or more years of related direct supervisory experience.

Work Environment/Physical Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is mostly performed in a normal office setting with minimal exposure to health or safety hazards, and with substantial time spent working on a computer. Requires sufficient hand, arm, and finger dexterity to operate computer keyboard and other office equipment.
• The performance of this position may occasionally require exposure to manufacturing areas which require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection.
• Travel by automobile and plane required approximately 10-20% of time.

Employee may perform other duties as requested, directed or assigned.