Description: The Intermediate Applications Analyst is responsible for maintaining in-depth knowledge of their assigned application’s functionality and for combining that knowledge with information technology experience to build and maintain a system which enhances workflows. Responsible for the design, build, testing, validation, implementation, and ongoing support of assigned application(s) while mentoring other analysts.

Typical Duties:

1. Analyzes and completes service requests and provides application support for assigned applications and systems by performing workflow assessments, capturing business needs, and analyzing internal systems to determine functional requirements while mentoring other analysts.
2. Performs complex system configuration changes related to upgrades and vendor related fixes and notifications.
3. Coordinates design development and implementation of larger initiatives.
4. Participates in the development of testing scenarios and testing scripts; participates in application unit level and integrated testing.
5. Keeps abreast of industry trends and vendor upgrades, enhancements, and offerings; partnering with customers to recommend and implement solutions as appropriate.
6. Creates and modifies reports as required and complete appropriate data validation.
7. Follows departmental processes, including but not limited to on call, project prioritization, status reports, security, documentation, change control, RCA, and time tracking.
8. Performs all other job related duties as assigned.