Job Summary

Come Join our team ! Looking for a leader to support ETF servicing. This is a great opportunity to manage a team and provide the best service for our clients.

As a Vice President on this team, you will use your leadership to effectively manage a team supporting the daily activity for all ETF Servicing and Cayman Transfer Agent clients which are traded by institutional clients, asset managers and authorized participants. Your team will support our Operations Team that is responsible for the ETF Servicing offering at JP Morgan. This role also includes ETF Order Taking, Order fulfillment, Basket Cutting and Basket Valuations along with managing the relationships with Authorized Participants. You will use your functional skills to support internal groups with the broader division with respect o EFT record keeping and capstock activity.

Job Responsibilities

• Manage all client and broker queries related to daily ETF order activity
• Responsible for daily publication of key deliverables to DTCC/NSCC
• Responsible for the ETF Order Taking services for clients 
• Participate in industry working groups and initiatives
• Stay updated on developments in the broader ETF ecosystem
• Accurately and efficiently reconcile against all core controls and procedures for all relevant ETF and TA deliveries
• Participate in discussions with Fund Sponsors looking to launch new ETF products

Required qualifications, capabilities, and skills

• 7 years of ETF industry experience
• Strong managerial skills
• Strong analytical, prioritization, organizational, and time management skills 
• Ability to be effective in a global operating environment and a matrix management organization
• Ability to build and maintain effective working relationships with clients and counterparties
• Excellent customer service skills with attention to detail 
• Results orientated; ability to create and sustain a target guided environment 

Preferred qualifications, capabilities, and skills

• Advanced Excel skills, VBA, etc
• Strong knowledge of complex corporate actions and dividend income
• ETF cash component expertise