Lead impactful research initiatives and be the voice of internal data integration tool.As a Lead Researcher working on data integration tools used by employees, you will demonstrate a higher than usual degree of user empathy and will be able to tell a compelling story about the motivations and intentions of our employees, inspiring all stakeholders towards 'Aha' moments.As a User Experience Research Lead in our digital experiences team, you will be at the forefront of understanding our customers' motivations and intentions. This role provides an opportunity to lead research initiatives across multiple product spaces, delivering actionable insights that simplify complexity for our users.Job Responsibilities Collaborate with teams across Product Management, Design, Data Analytics, and Engineering to envision the future of data integration for JPMC clients and employees, influence product strategy, and lead the firm to deliver delightful, authentic, and personalized experiences. Design and conduct strategic research studies, utilizing various research methods that produce compelling, impactful and durable insights that connect end-user needs inline with business goals. Ensure research results are actionable and contribute directly to measurable user, product, and business outcomes Collaborate within design teams (with other designers, UX researchers, and content designers) and cross-functionally (Product Management, Engineering, Market Insights, Data) Deliver user research impact that informs strategic decisions in a complex environment. Articulate complex research findings and recommendations to diverse audiences in a compelling and actionable way.Required Qualifications, Capabilities, and Skills Bachelor's Degree in relevant research or design discipline (e.g., Interaction Design, HCI, Anthropology, Cognitive Science), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience 7 or more years experience in UX research, design research, or related field. Expert research skills across all stages of solutioning (discovery, evaluative, iterative, etc) Preferred Qualifications, Capabilities and Skills Familiarity with banking and finance a plus Portfolio or examples of past projects Past experience in an information architecture role/environment Understanding of Accessibility Guidelines and Inclusive Design practices