You haven't searched anything yet.
Become a Senior Experience Researcher for branch and ATM experience.
The Design and Customer Experience (DCE) team is responsible for creating exceptional experiences for Chase’s Consumer and Community Bank. We are a group of creative collaborators who are passionate about crafting experiences that have meaningful impact on the financial, physical, and emotional wellbeing of our customers. At Chase, we’re proud to serve nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Our company is built around making a real difference for our communities, doing what's right for our customers, providing our employees with the opportunity to define unique career paths and sharing ideas that will help propel us into the future.
As an Experience Researcher in our consumer banking team, you will scope and craft research strategy, conduct research, and deliver actionable insights on research initiatives related to our Consumer Banking Products. You will be part of multi-disciplinary teams, including Product Designers and Content Designers, committed to designing the future of banking. You will participate in cross-functional collaboration with Product Managers, Data Analysts, and Engineers, informing prioritization, planning, and decisions along the way to execution. We expect you to have strengths in the core user research parts of this process, and a desire to continually broaden and improve your skills.
Job Summary
Required Qualifications, Capabilities and Skills
Preferred Qualifications, Capabilities and Skills
Full Time
Banking
$112k-133k (estimate)
03/04/2024
05/29/2024
jpmorganchase.com
MCKINNEY, TX
>50,000
1968
>$50B
Banking
For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and... affirmative action employer Disability/Veteran.
More
Show less
The job skills required for Senior User Experience Researcher (Branch) include Insight, Initiative, Leadership, Futures, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior User Experience Researcher (Branch). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior User Experience Researcher (Branch). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior User Experience Researcher (Branch) positions, which can be used as a reference in future career path planning. As a Senior User Experience Researcher (Branch), it can be promoted into senior positions as a Search Engine Optimization Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior User Experience Researcher (Branch). You can explore the career advancement for a Senior User Experience Researcher (Branch) below and select your interested title to get hiring information.