Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Debit, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Area Product Owner and cross functional stakeholders identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Guide cross-functional product delivery team the implementation of product roadmap deliverables, capabilities, and adoption, supporting business outcomes.
• Keeps informed on new technologies and tools; pushes boundaries to introduce novel and innovative solutions.
• Provide transparency and ongoing communications with line of business partners/key stakeholders.
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including customer engagement, in addition to quality and cost targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development 

Required qualifications, capabilities, and skills:

• At least 2 years of experience or equivalent expertise in product management or a relevant domain area
• Strong Business Acumen: You’ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates
• Positive thinker that is excited to be a part of a fun and collegial team. Interested in contributing to and building a culture that others want to be a part of.
• Intellectually Curious: You ask lots of questions and are eager to learn. You embrace ambiguity and seek new challenges.
• Customer Centric: You obsess over understanding, advocating for, and doing right by our customers.
• Excellent Communicator: You have the ability to translate complex ideas clearly and succinctly.
• Influencer: You’re able to rally others around your mission, and drive initiatives to completion.
• Experience in product life cycle activities including discovery and requirements definition
• Understanding of data analytics and data literacy 

This role is not eligible for immigration sponsorship.