Join our Marketing Research team as a Sr. Associate where you will have the opportunity to be creative and resourceful using strong research skills to join our Insights Center of Excellence. 

As a Market Research Senior Associate you will focus on the consumer, and bring your broad skillset spanning a range of research methodologies, including quantitative, generative and evaluative. As a sound strategic thinker with a passion for research and consumer insights you will showcase your project management skills and lead and balance multiple workstreams. In addition you will interact with many stakeholders and will deliver a high performing work product in a fast-paced environment. 

Job Responsibilities

• Quickly understand the goals and needs of project stakeholders, while centering on the goals and needs of the end-users
• Select and manage research vendors to deliver research on time and on budget
• Manage multiple projects and workstreams concurrently
• Synthesize research findings and create relevant, revealing, and inspiring reporting
• Prepare presentation materials for senior management
• Deliver recommendations with confidence and consideration for diverse stakeholders
• Champion the voice of the customer within the business and across functions
• Play an active role, contribute to strategy discussions
• Escalate project issues and risks appropriately, and drives them to resolution by proactively identifying potential obstacles and solutions
• Identify and document best practices, and drives implementation

Required Qualifications, Capabilities and Skills:

• 4 years of experience in market/consumer research
• Independent and self-motivated, able to create structure and direction out of ambiguity
• Experience managing projects, project teams, and working with stakeholders and research vendors to achieve shared objectives
• Strong communication, interpersonal, and project management skills
• Analytical and conceptual thinking; ability to understand systems and processes
• Proactively seeks guidance, clarification and feedback from others
• BA/BS degree required

Preferred Qualifications, Capabilities and Skills:

• Master's degree in Marketing Research or related field 
• Experience with Financial Services